This cd should NOT have gone out to any affiliate customers. As you know we have a new reporting system and the old ecash payment system is gradually being wound down, which is the reason why we are slowly trying to migrate customers onto the new integrated system. However our direct mail team is under strict instructions NOT to mail ecash affiliate customers. I apologise if you have received one of these cds and will take it up with them immediately.
The only way that I have found out that one of these cds slipped through the net is by reading this post, in the future as well as posting your grievances on here if you could also let me know directly, I can take it up with the specific people at William Hill.
James Lowe
Affiliate Marketing Manager
William Hill
|