[CMG]

Just received this merchant newsletter:

Dear Merchant, Firstly, I would like to thank everyone who was affected by our regrettable error last Thursday for their patience, hard work and good humour in righting what was, after all, our mistake. We are fortunate to have such a loyal and co-operative client base and we hold you in ever higher esteem. Secondly, I would like to announce a change in the way we handle pending commissions. As you know, Affiliate Window has never introduced a system of auto-validation of pending commissions. In the past, we have preferred to leave the approval and the declining of commissions to you. However, we have been asked by a number of you to introduce a system of auto-validation so that you can pre-set the number of days after the transaction takes place when the commission would be automatically approved. We have also been asked by your affiliates for such a system, as a small minority of Merchants have commissions dating back many months. This obviously makes it very difficult for affiliates to run their businesses, plan their cash flow and work out the return on investment for their ppc campaigns. Hence, from the 1st August you will be able to set the number of days after the transaction date that commissions will automatically be confirmed. The default will be 42 days, and all commissions not declined 42 days after the transaction date will be automatically confirmed and will appear on your next invoice. You will need to determine the number of days you wish to set for your own programme. Factors which could influence this are returns policy, credit card refund timings etc. We will be communicating a more detailed explanation on how it works in the near future. Thirdly, after some months of detailed work by our development team, Affiliate Window will launch two reconfigured parts to our website on Thursday. The public access area, and the affiliate area have both been substantially reworked to provide more information for anyone new to affiliate marketing, and much more sophisticated tools and reporting for affiliates. We plan to start work on the new Merchant area in August. Finally, I would like to apologise once again for the mishap last week, and to thank you all for your support. Best regards, Robert Glasgow Managing Director AffiliateWindow Ltd Office 5C2, Juniper House Seager Buildings Brookmill Rd London SE8 4JT