[barrassd]

Thank you for your note!

Although I cannot comment on the issues that Thomas Cook encountered at the beginning of the year, as I was not part of the team then, I can assure you that this programme with CJ is here to stay. We have invested in dedicated resources to manage the programme which we did not have before and also we have heavily invested in our site to ensure that we improve the customer experience/usability, increased the content and changed the look and feel.

Just before Christmas we are launching our fantastic new site which will encompass all of the above and will naturally increase the conversion ratio in your favour.

Should you have any other questions or queries then please feel free to get in touch.