just got this email,
Don\'t expect much help from MicroWarehouse or Inmac as it now calls itself. You hang on the phone for ages paying an 0870 enhanced (read expensive)line rate and don\'t really get anywhere. An operator will happily put you through to another automated line where nobody answers or there\'s a voice mail message system. When you can eventually get a returns number, wait at least a week for your item to be collected. I waited another two weeks and had to contact the Company as I\'d heard nothing. They then told me they would refund my credit card. This hadn\'t happened after three days and when I enquired again I was told it could take at least two weeks for the refund to be processed. It\'s nearly a month since my monitor was collected and I still haven\'t had a refund. I won\'t buy there again!
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