Hi greedymoose,
sorry to hear you have not been kept up to date on the 32 Red sale you had reversed. Please can you forward Andy (andreas.andreou@tradedoubler.com) your last correspondence to TradeDoubler on this issue and he will look in to this for you.
Just to let you know, if you visit 32 Red directly a first party cookie is issued and will tag you as belonging to 32 Red.
If you subsequently go through a TradeDoubler tracking link (or any other campaign tracking they are running through a 3rd party) the 32 Red first party cookie will take precendence over the 3rd party tracking on any sale/deposit made.
It's not ideal, I admit, and we have recommended they change this, but depsite this minor technicality the program still performs exceptionally well.
Kind regards,
Nick
nick.roveta@tradedoubler.com