[Qui Gon Jinn]

Now Mr MD joins in... yep guess who...

Saying along the lines of my staff have have told me (meaning Mr MD) that i was firm with them. Excuse me Mr MD, do you think we are just going to sit here and not stand up for ourselves...with persistant finger pointing at us and raised voices.

After inserting negative keywords in, we were permitted back into the program..which was just prior to Mr MD caling, however on this subsequent call from Mr MD of the network.

Mr MD speaking to both me & Julie, insinuated we are liars and the Mr MD of the network is threatening unless we are abide by their rules...for which we are not breaching...we shall be kicked off the network & our account closed, claiming we knew about it....and that the keywords were appearing.

Excuse me Mr MD are we psychic..knew what exactly?

Obviously we didn't know until it was pointed out yesterday. When the demand from the network was to receive the necessary correspondence from Google and no further action taken from the network...as that would suffice.

But they changed the goalposts and Mr MD now starts finger pointing after we had been previously suffer it all from Mr Z, proclaiming we are professionals in PPC so you would know....Ermm Mr MD thanks for thinking we are professionals, but we are the first to acknowledge we don't know everything & this is certainly one of them. Having banded this around a couple of expert PPC'ers nor did they.

Does that sound like the kind of network you want to do business with?... not at all...

If their staff are uncompromising to us, we seriously won't tolerate it & will be equally as firm in return....just like when a bully continually points a finger in your face. Or someone repeatly making false accusations like Mr Z & Mr MD have without waivering.

Let's say the exchanges have been fairly heated.

>>We therefore requested these threats from Mr MD in writing or email from him. This is not the first time Mr MD has made a veiled threat to us<<

Therefore we will pursue every avenue accordingly if the need necessitates it.

If he does follow through then one of the numerous courses of action open to us would be to communicate with every merchant on the network accordingly...who's contact details we already have collated in anticipation that this is a network we cannot depend on.

Let's put it this way, if the financial well being of your family was being threatened upon, how far would you go.....well that is how far we are prepared to go.

Only once have we seen something similar to this before. But we certainly don't want our ads appearing for keywords we have not bidded on & incur that extra expense & aggravation...Something Google needs to address.

Basically Mr MD said along the lines the evident proof provided by Google wasn't acceptable / sufficient or still seemed to disbelieve it. Again it's that scenario when somebody or a network simply doesn't get it, no matter how many times you repeat it or try to expain.

Even though we had definite proof from Google proclaiming we were innocent with no offending keywords contained within our account and that we not infringing on any trademarks for merchant Y, Mr MD's attitude didn't change saying it didn't prove anything & was quite dismissive of it all, claiming we knew....knew what exactly..

What childish petulence... it was laughable.

If we did know we certainly wouldn't be posting now....and enquiring with Google how this came about as it causes concern for us.

It's a shame Google Guy doesn't frequent these forums.

Just think of all those advertisers who are appearing for keywords they didn't have within there account.

My concern this that by judging previous behaviour & threats, either the network or certains persons within the network, will be relentless in trying to get gain kind of retribution in order to try and get one over us. Affiliates should be aware how easily they could be victimised.

I haven't disclosed the merchants name because we maintained a good business realtionship with their previous affiliate manager, we haven't yet had communication with the new merchant affiliate manager, but certainly will inform them with an accurate account of the whole history.

The saga continues..