[loquax]

Can anyone advise me on how to sort this out? Cheers

Tell the merchant that these things happen once in a while, it's not anyone's fault nor is it in your opinion (if you believe it to be so) deliberate. Occasionally Google does something odd but like Barry says it's often quickly rectified.

Then tell them to sack their SEO company and use the money to build up relationships with their affiliates who are obviously doing a better job.



Jason