Hi,
I don't normally post when I have payment issues but I have been trying to get commission for at least 3 sales from elephant.co.uk via affiliate future.
The reason I say at least 3 is these are sales that I
am aware of as they are family and/or friends who have used my site and have confirmed that they signed up with elephant.co.uk and are now covered by their insurance, 2 of the sales did not track at all, 1 tracked the 1p they put through but they have never confirmed the sale.
The issue from what I understand is anyone who completed online and then pays by direct debit has to call to complete the application, affiliate future are then supposed to get an update from elephant.co.uk this has not happened.
2 of my sales were completed by phone after filling in the on-line form and 1 was paid in full by debit card
I have spoken with affiliate future and apparantly a company called Mindshare are running the program for elephant.co.uk, affiliate future say that it is Mindshare who are failing to update and sort out payment issues
Be warned that you may not get paid if you promote elephant.co.uk
Best regards
Stuart Reed