Hi Jules,
Thanks for getting in touch.
I can confirm that payments are made on the 8th of every month. Should the 8th fall on a weekend, we aim to pay on the Friday of that weekend.
Kind Regards
Sinead
Could someone from AF please confirm when the February payment run is being issued - I would assume it would be today (ie the 8th) Is that correct?
Cheers
Hi Jules,
Thanks for getting in touch.
I can confirm that payments are made on the 8th of every month. Should the 8th fall on a weekend, we aim to pay on the Friday of that weekend.
Kind Regards
Sinead
Hi Sinead
Thanks for replying promptly. Im just trying to find out whether the payment run for February (which should be going out today as it is the 8th February today) has actually been issued yet or not. Can you confirm this?
Thanks
I would also like to know as Ive not received an email yet as promised, and the balance on my account hasnt dropped.
Has anyone been paid today?
Hi Everyone,
Regarding payments, the balance in your account should drop, if you have been allocated money from our merchants.
If your balance drops, this will indicate that you are due a payment. In some cases recipients' banks will take up to a couple of weeks to transfer money into your account. The balance in your account will always drop on the 8th of the month, so if this has not happened by lunch, please wait until the evening as it will happen then. We don't specify a time that your balance will drop so don't worry- if you are due a payment, your balance will drop at some point in the day
Taking this into account, if your balance does not drop, and you are expecting it to, please email one of the affiliate team and we will see why this is- it could be a number of reasons- mostly that we have not yet received payment from the merchant by our cut off date![]()
You can always log a ticket in our support suite too.
Select a department - Powered by Kayako Fusion Help Desk Software
If, on a rare occasion, we have not paid you as a genuine mistake, do feel free to come on the forum and say so
AffiliateFuture also has a payment threshold of £20 for UK affiliates and £100 for overseas affiliates.
Kind Regards
Sinead
My email is sinead.folan@affiliatefuture.co.uk
Last edited by Sinead-AF; 08-02-12 at 05:22 PM. Reason: spelling mistake
Dazza30 - My balance has now dropped and shows payment issued. I think the process takes a while to cover everyone hence it took until later in the day. If yours hasnt already, im sure it will drop soon.
Sadly no payment for us again this month.I'm sure that we are not the only ones.
We are now in the process of dropping their merchants, and wish that we'd done it months ago.
Hi there,
Have you raised a support ticket at AffiliateFuture Support Desk - Powered by Kayako Fusion Help Desk Software if so can you give me your ticket ID.
Providing all your personal details on your affiliate account is accurate, we payout on a post payment basis.
I will be able to tell you which merchant payments we are waiting on, and will escalate to finance.
Thanks
Hi Kenny,
I've just sent you an email regarding Ticket ID: HJZ-692-74253
As one who has always been critical of Affiliate Future, I would like to thank Kenny for his help and assistance today![]()
If anyone from Affiliate future is reading this thread could someone look into ticket number #QEM-183-39991 please![]()
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