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  #46 (permalink)  
Old 27-03-08
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  Re: New Interface

Please bear with us on the feed front, we are working on the new system for the feeds.

If you'd like to see things work in different ways please do let us know as we have made changes from people's feedback.
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  #47 (permalink)  
Old 05-04-08
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  Re: New Interface

Just a quickie… some smart person may know a work around.
When affiliates link to an affut merchant the visitor from the affiliate site gets redirected through the affut script which seems to take a long time to connect and displays “loading” in the browser it looks a bit iffy to the unsuspecting visitor to see “script…..” So question I have is how can that process be speeded up? Should be seamless really.
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  #48 (permalink)  
Old 13-04-08
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  Re: New Interface

I'm not wasting any more time with Affiliate Future. I'm not signing up with any new merchant partners until AF's problems are fixed. I'll always go to an alternative network now, if they are working with a particular merchant I want to work with too. I just can't understand why AF made such a un-ready system LIVE that soon, risking so much. Bonkers.
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  #49 (permalink)  
Old 14-04-08
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  Re: New Interface

i havent been able to connect with the AF ( http://affiliatefuture.co.uk/ )site since early in the morning today all i get is the following:

"An error occurred on the server when processing the URL. Please contact the system administrator."

do you have an ETA?
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  #50 (permalink)  
Old 14-04-08
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  Re: New Interface

Quote:
Originally Posted by KGP View Post
i havent been able to connect with the AF ( http://affiliatefuture.co.uk/ )site since early in the morning today all i get is the following:

"An error occurred on the server when processing the URL. Please contact the system administrator."

do you have an ETA?
Looks like it's clear now - I could log in
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  #51 (permalink)  
Old 14-04-08
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  Re: New Interface

Quote:
Originally Posted by jess1 View Post
Just a quickie… some smart person may know a work around.
When affiliates link to an affut merchant the visitor from the affiliate site gets redirected through the affut script which seems to take a long time to connect and displays “loading” in the browser it looks a bit iffy to the unsuspecting visitor to see “script…..” So question I have is how can that process be speeded up? Should be seamless really.
Hi Jess,

Are you still having speed issues? If you are can you let me know if it's particular merchant or links? We're constantly monitoring and it's fairly seemless at the moment.
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  #52 (permalink)  
Old 14-04-08
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  Re: New Interface

Quote:
Originally Posted by garbo View Post
I'm not wasting any more time with Affiliate Future. I'm not signing up with any new merchant partners until AF's problems are fixed. I'll always go to an alternative network now, if they are working with a particular merchant I want to work with too. I just can't understand why AF made such a un-ready system LIVE that soon, risking so much. Bonkers.
If you'd like to let us know what problems you're having then we can help fix them. There are no infastructure problems with the tracking or reporting, we're just changing the functionality on the tools hence why the old interface's are still available.
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  #53 (permalink)  
Old 14-04-08
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  Re: New Interface

Quote:
Originally Posted by KGP View Post
i havent been able to connect with the AF ( http://affiliatefuture.co.uk/ )site since early in the morning today all i get is the following:

"An error occurred on the server when processing the URL. Please contact the system administrator."

do you have an ETA?
If you have future issues out of hours then please contact us through enquiries@Affiliatefuture.co.uk as we'll be able to give you an update of any problems.
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  #54 (permalink)  
Old 14-04-08
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  Re: New Interface

Having spent a good part of the weekend using the new interface, I can offer my feedback;

- 'Merchants Joined' - There seems to be no way of just getting a simple list of all the programmes I've joined. I'm stuck with either going through the directory (not even going to bother doing that), or bringing up a hopelessly long page all *all* merchants and looking for the green boxes. A simple list, giving merchant name and status would take all of 5 seconds to implement and would save you tons of bandwidth, and me lots of hair.

- Get Links. Again, why the directory? Search box is set for exact match only for some really obscure reason that is beyond me. From login, it takes 4 clicks just to get a standard link. Too much navigation needed just to get a link. As has been mentioned here already, too much un-necessary work needed to utlise a banner.

- Quick Tracking Links. Now if this worked, it might have swung it a bit for me. Again, exact match only on the search box (this is expecially a pain when you have programmes going by different names to the website). Make this page a simple list of basic links for joined programmes and you could have saved me 8 hours worth of work this weekend.

- Shopping Search doesn't work at all

- Flight search never seems to return any results whenever I try

^ Open the above as APIs and let developers build something that works.

- Feeds. This has been covered in the thread already, so I didn't bother to look at these as they appear to be unchanged.

Visually, the interface looks much nicer, but in terms of use it's just appauling and totally unusable.
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  #55 (permalink)  
Old 14-04-08
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  Re: New Interface

I actually still use the old interface, just prefer it for some reason. Ive had a look at the new one and when it is forced on me I will use it but for now I cant be bothered to try and find everything again.

I dont understand why the links have to go through two redirects though - could someone explain? Is it to implement the new tracking?

Ive actually seen a redirect indexed in google under the page title 'Loading...'

Dave
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  #56 (permalink)  
Old 15-04-08
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  Re: New Interface

Further to my comments above, Chris has emailed this morning to state that there is in fact an API available. My apologies for not realising this, and my thanks to Chris for taking the time to respond personally to some of the points raised.
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  #57 (permalink)  
Old 15-04-08
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