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  #16 (permalink)  
Old 07-07-08
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  Re: log in broken

Hi guys,

To give you an update, there is some archiving going on at the moment which may affect the speed of logging in and reporting - due to the amount of data being achieved this process does take some time but hopefully speeds should be fully sorted by the end of the week.

If anyone has any other login issues (specifically where there is an error message) then this is something different - feel free to email me at jamesl@affiliatefuture.co.uk wth any error message you may get and we'll get this looked into for you.

We're fully aware that it can be very frustrating when there are login problems and once the achieving has been finished it should be the end of any speed issues that you have been getting.

Thanks
James
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  #17 (permalink)  
Old 10-07-08
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  Re: log in broken

and broken again.

well its been up and down over the last few days, maybe it was the monsoon!
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  #18 (permalink)  
Old 14-07-08
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  Re: log in broken

Log in working but transactions not showing -
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  #19 (permalink)  
Old 14-07-08
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  Re: log in broken

very hit and miss for me at the moment - one minute logs in next time it doesnt , latest transaction sometimes show. Getting a bit annoying and needs to sorted once and for all
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  #20 (permalink)  
Old 14-07-08
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  Re: log in broken

Cheers Mogga - I'm off to the techs... Can you give it another go, confirm it is still happening?

Sticky - I promise we're working on it. We have identified what is causing most of the lag, and as soon as it is safe to do so we will fix it for good. We appreciate you sticking with us and taking the time to let us know about your experiences.

Steve
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  #21 (permalink)  
Old 14-07-08
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  Re: log in broken

Quote:
Originally Posted by lowndsy View Post

Sticky - I promise we're working on it. We have identified what is causing most of the lag, and as soon as it is safe to do so we will fix it for good. We appreciate you sticking with us and taking the time to let us know about your experiences.

Steve
Thanks for the update
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  #22 (permalink)  
Old 14-07-08
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  Re: log in broken

Update: I can see transactions!
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  #23 (permalink)  
Old 15-07-08
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  Re: log in broken

Login seems to be broken again.
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  #24 (permalink)  
Old 15-07-08
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  Re: log in broken

Had me worried that time!
Nothing serious - just a server reboot - we use a cluster type setup so only a few of our users would have got it for a few minutes.
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  #25 (permalink)  
Old 15-07-08
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  Re: log in broken

Yeah it's doing that huge delay between first log in choice page to the next.
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  #26 (permalink)  
Old 16-07-08
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  Re: log in broken

Can't login again.
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  #27 (permalink)  
Old 17-07-08
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  Re: log in broken

Thanks SpongeBob - this maintenance is going well and should be done towards the end of next week - hang on in there!
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