Hi John
In business, cost is but only one consideration. It may not have to pay overrides if you ran a programme in house. But it would take a lot of hard work to get the exposure, quality of communication and payment mechanisms sorted in house.
Most people in business want results but not at the expense of a nervous breakdown. Networks generally act to take that stress away from merchants and offer their experience and expertease that would could cost more to get reduced results if they hired someone to manage all the areas that the networks cover.
It all depends on the business's balance of cost, control, business approach, accounts systems etc. So some companies prefer to use networks, some wouldn't.
Lee
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