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01-12-07 #1
Davey Y
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Merchants with Phone Numbers
Afternoon all!
Would you say that using Merchants whose phone number is blatently displayed on there website to order is a good idea?
Are there people here that dont even notice a problem with this?
On the other hand are there poeple who would say avoid these merchants like the plague?
Thanks
DaveDavey Y
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01-12-07 #2
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Hi Davey
The subject of PROMINENT PHONE NUMBERS keeps cropping up, just search the forum.
In my opinion things are better than they used to be but there is still a bit to go.
Personally I would like to see more merchants using telephone tracking and have blogged about it in the past Telephone TrackingKeith ~ My Blog general ramblings. Internet Marketing Blogs UK all the blogs together in one place (pm for inclusion)
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01-12-07 #3
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I don't mind merchants with phone numbers personally, in the end the merchant has to display their number on their site somewhere. I feel if they make it available prominently, it can reassure the customer they can get help if something goes wrong and can actually encourage them to by.
I think a lot of customers are now internet savvy enough to be able to place their order online, and not many will phone to place their order. I understand some will, but im willing to lose these people if it means more people do order online.
I know some affiliates hate merchants with phone numbers, and thats fair enough, its down to each individuals preferences.
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02-12-07 #4
Davey Y
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OK Thanks chaps,
I think Ill take it on an individual basis.
DaveDavey Y
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02-12-07 #5
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Some merchants now pay affiliates for phone calls
Dell have just introduced such tracking (i think via unique numbers) I think this is the way forward. As some customers will always prefer to order over the phone.
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