1. #1
    Markup is an unknown quantity at this point Registered User
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    Expedia & holiday.co.uk - YOU ROCK!!

    Got on the phone this morning in my cheeriest voice to inform a gal that she had won a wii for doing her shopping through one of my links...

    ...only to be told that she had to cancel (later than the last minute) both her Lourdes accommodation and her flights, because her terminally ill uncle, who she was taking to lourdes, had died.

    Feeling a bit of a t@#t, I asked her if the merchants were okay with her doing this and she made me privvy to the emails that her husband had sent back and forth to both of the merchants.

    Not only did both agree the cancellation, they BOTH, waived the cancellation fee and sent best wishes.

    Needless to say that as the commission has already gone through I will donate it to a worthy cause.

    Expedia & holiday.co.uk - you've made my day and YOU ROCK!! IF YOU'RE READING THIS, KEVIN CLANCY IS SURELY WISHING YOU WELL FROM UP ABOVE.

    Well done!!!
    officejockey A straightforward presentation of office supplies online!

  2. #2
    philhancox is an unknown quantity at this point Registered User
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    Quote Originally Posted by Markup View Post
    Not only did both agree the cancellation, they BOTH, waived the cancellation fee and sent best wishes.

    Needless to say that as the commission has already gone through I will donate it to a worthy cause.

    Expedia & holiday.co.uk - you've made my day and YOU ROCK!! IF YOU'RE READING THIS, KEVIN CLANCY IS SURELY WISHING YOU WELL FROM UP ABOVE.

    Well done!!!
    Fantastic stuff - it's nice to hear good things on the forum once in a while! And nice one for donating the commission too. Sorry to hear about the passing, but it's a wonderful story otherwise

    :tup
    PhilHancox.co.uk | Affiliate with sites including discount codes, also web developer/designer/etc. | Follow me on Twitter

  3. #3
    Markup is an unknown quantity at this point Registered User
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    Nice one mate

    It blew me away to be honest and I am going to make a point of posting something on the issue on Monday morning when the forum is busy. Gestures like the ones made here should not go unnoticed - jeez, they'll start to give merchants a good name, and then who would we have to talk about
    officejockey A straightforward presentation of office supplies online!

  4. #4
    Barry Typing with both fingers.
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    Nice one Markup!!

  5. #5
    Markup is an unknown quantity at this point Registered User
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    Er...
    ...something
    officejockey A straightforward presentation of office supplies online!

  6. #6
    philhancox is an unknown quantity at this point Registered User
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    Quote Originally Posted by Markup View Post
    ...I am going to make a point of posting something on the issue on Monday morning when the forum is busy. Gestures like the ones made here should not go unnoticed
    Quote Originally Posted by Markup View Post
    Er...
    ...something
    That bump was subtle, too subtle maybe?

    Here's another subtle bump.
    PhilHancox.co.uk | Affiliate with sites including discount codes, also web developer/designer/etc. | Follow me on Twitter

  7. #7
    Markup is an unknown quantity at this point Registered User
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    Only just caught your response here Phil...

    ...a little more subtle than this one LOL :tup
    officejockey A straightforward presentation of office supplies online!

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