Am I the only one who suffer at the hands of Linkshare customer service? I have asked them a very straight forward question 3 times and not once have they responded.
Maybe somebody on here can help? I have links from different AMs on the same pages of my website. Generally the impression reports are the same for all of the AMs for those links showing on a given page except Linkshare which shows 1/20th of the number. Can anybody explain why this might be? Their click through rate also shows 1/20th of the others without any valid reason - the retailers are just as appealing to my target audience as those others that I display, in fact in some cases more appealing.
I know they had a reputation for poor reporting and I am in the process of migrating as many of their links as possible onto other AMs. Unfortunately they have exclusivity on a few.
If anybody from Linkshare is reading this, sort your customer service levels out....
We are really concerned to hear that you have sent 3 emails and not had a reply form us; we pride ourselves on replying very quickly to all inquiries. I'm not sure what email address you used, so it would be helpful to know more information when we talk.
I have left a voice mail for you to contact me on both your landline and mobile. All of our contact details can be found here.
Please be in contact with me and we can resolve this issue.
Regards,
Darren Newmark
Network Development Manager
02070310947
dnewmark@linkshare
msn - darrennewmark@hotmail.com
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dazzer, Network Development Manager; LinkShare UK Network Click Here To Sign Up
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