Networks which take months to payout

[leaddo]

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Thanks Helen for the update. I'm sure many will appreciate the reduction in the threshold . Reporting update is also welcome. The current system wouldn't be so bad if the payment details were included, as additional lines, in the payment summary report.

[aotagain]

Doesn't it depend whether the accountants have got the power in the network ?

If the marketing people were in charge, they'd try to keep their 'market' happy by having reasonable payment terms.

If the accountants are in charge, they'll do the corporate thing and pay as late as possible, while at the same time hassling their debtors and having little concern for the effect on the business. (Apologies to any accountants who also have a customer hat).

Or perhaps some networks negotiate 'favourable' terms for their merchants as a means of getting them on board, while thinking that the grubby end of the chain can make do as they 'need' the network.

[FeFiFoFum]

As Ricki mentioned on another thread affilinet pay as follows:

- We pay by BACS around the 15th of each month for all approved commissions in the previous month and where relevant months prior to that. So if you generated confirmed sales in Jan you would receive payment around the 15th Feb (allowing 3 - 4 days for the transfer).

- The threshold for payment is £50. Once £50 is reached a payment for all outstanding commissions is issued.

- We pre pay publisher commissions and do not wait for advertiser payment so the whole process is much quicker and smoother.

- To receive payment we must have a signed VAT status form which, if not completed yet, will be on the homepage of your admin area.

- We do not claw back commissions. Once a sale is validated it can't be reversed.

It’s a pretty simple process but feel free to contact me direct if you have a more specific question.

Cheers. Pete

[pistol101]

We pay between the 10th-20th (depends on your affiliateID) of the following month for ALL transactions. No waiting for merchants to validate anything.

[8601cam]

Hi aotagain,

I can't speak for any other network but it's probably a combination of all the points you mention. From Affiliate Window's perspective affiliate partners are our virtual sales force and like any sales element within an orgnisation they want:

1) To be adequately rewarded for the effort they input
2) To be motivated by receiving those rewards quickly and without hassle
3) To be assured that these rewards will not be clawed back at a later stage
4) To be allowed to focus on securing more without the bureaucracy of paperwork but the assurances that all legal requirements are covered
5) To be isolated from slow paying merchants so they are not penalised
6) To be protect where possible from unforeseen merchant closures

It is for these reasons we operate our system and the fast turn around of funds to affiliates.

It's not rocket science, if we look after affiliates they will see greater value and trust in working with Affiliate Window ongoing. Of course, there is an impact on any business regarding management and cash flow but if a network is unable to shoulder this themselves then it unfair to expect affiliates to do it for them. AW is more than capable of handling this process as we have been doing it for over a year and a half.

In essence by paying affiliates in advance we not only help to protect their earnings but ensure the onus to chase for payment clearly lies with ourselves.

Hopefully that visibility will help and on a final positive note, we are implementing a new process which should see our UK and European affiliates paid even quicker. Currently payments are processed on the 1st and 15th of every month with funds clearing about 3 days later. This will soon be reduced to either same day or 1 day clearance which will further enable affiliates to manage their own operating cash flow.

Kind Regards

Mark

[aotagain]

Yes it does make a big difference when networks like AW and POR actually put into practice things which show they have been really thinking about the affiliates point of view. I think the benefits take a while to filter through, but its all part of developing a proper relationship. Just watching the cash flow, without some thought towards the 'invisible' effects of later payment is imo a slippery slope.

Sometimes as an affiliate you just like to know that someone is actually thinking about you !

Isn't there a saying about building up a 'bank' of goodwill with customers. Once you've got it, then they're fairly tolerant. That's why I find myself differentiating pretty strongly between BuyAt and TD. BuyAt has for me built up a reasonable bank of trust and so the later payment compared to some other networks doesn't wind me up the wrong way much. eg. I can find their phone number in 1 second.

On the other hand, year by year, my own bank of goodwill for TD has been chipped away at and there's been very little to build it back up. So the later payments wind me up and make me think that they are just sitting on cash and pocketing the (my?) interest. Which of course they are perfectly entitled to do.

As for CJ, its difficult to comment as I can never work out whats pending, what I am going to get, whether I've already got it, or part of it, or whether I've had it and lost it, or when I will get the rest. So I'll take anyone's word for it that its a month

btw, does anyone reckon that some of the people who decided how to present the child tax credit figures on the statements have escaped into network land ? !

[andrewshipway]

Personally I like affiliate future (although I still haven't been paid this month....) 1 month are pretty decent payment terms.

They have a 5 day window for merchants to cancel any sales. Which means you know where you stand when you run a ppc campaign.

In our other businesses (not affiliate marketing), alot of big plc's (no names mentioned) THINK they can take the biscuit with 90 day payment terms.. they are pretty bulshy with it too "we WILL be paying you on 90 days credit, take it or leave it".. However we have a lovely lady in credit control who puts them in place.

[highbids]

Hi graeme,

Do you accept us affiliates & on your website it says this about payment.

"You're paid monthly, 6 weeks after the end of the month that commission is earned.