£0 Commissions

[matbennett]

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A few sales seem to have gone through Awin as £0 total over the weekend, which looks a bit strange to me.

Only just spotted this, so am still checking it out. Think I have contacted everyone effected, but thought I'd post here to be safe.

Any £0 sales will be checked manually over the next day or so and manual commissions posted if appropriate. Would do this immediately, but want to ensure that the issue is resolved first.

If anyone has any questions, let me know. 023 9246 0001

[matbennett]

Poo!

OK, my debugging was not as good as I thought and it looks like this is still happening on some sales.

To confirm :: It is only on Awin that the totals are not being tracked. We have full details of all sales so can still put these through manually. Manual adjustments will go through as we clear the pendings (ie at the end of the returns period).

It looks like this problem is at our end, so I am clearing my desk now and working only on this until it is solved.

If anyone would like to check the real value of these sales before this time just let me know.

[matbennett]

OK, think I found the problem: I code like a retarded donkey.

Should be fixed now.

[Jon]

In case of need:

http://www.thedonkeysanctuary.org.uk/ds/trouble.htm

And thanks (on everyone's behalf) for the open communication.

[matbennett]

Don't post that link. The company could replace me with another donkey if they see it!