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Thread: Haven are showing their phone number via affiliate links

  1. #1
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    Just adding a few new Haven links this morning and saw that Haven's booking phone number is now listed in large numbers at the top of the page, following an affiliate referral.
    Not sure how long this has been going on, but it does seem a little unfair to affiliates who are no doubt losing commission because of it.
    Does anybody kniow if this is an error or a new policy.

  2. #2
    Haider-Walji's Avatar
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    Good Afternoon Riddys,

    Haven are currently looking into this and will update you on the matter as soon as there are any developments.

    Many thanks,
    Haider

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    Haider-Walji's Avatar
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    Good Afternoon,

    Haven have looked into this and it has been confirmed that the telephone number has always been on the website between 9am and 9pm (when the call centre is open).

    However, because it is not a freephone number, most people tend to use it as a reassurance tool once they’ve booked their holiday, e.g. to make enquiries about Activity Passes. Hence, Haven have not experienced complaints from affiliates about leakages.

    Kind regards,
    Haider



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