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Thread: Orange on Affiliate Window?

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    Does anyone know what's happened to the Orange Program on AW?


    I've just noticed an AW link for Orange on my site (from a datafeed updated last night) doesn't work, as though it's a closed program.

    So I checked my emails from AW for Orange to see if it had recently closed and can't find any communication about the program - not even one telling me I'd joined them.
    I also can't find it on Darwin.


    But Orange does exist in the AW datafeed generator. It's program 2347, with 1354 products, updated yesterday.


    Is this a private program I shouldn't have access to?
    If so it's a major bug in the product feed system if it's giving people product data for programs they're not members of.

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    RebeccaRiches's Avatar
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    Hello Jeff,

    I have passed this on to the Account Manager for the programme (Will Goff) who will have a look in to this as soon as he gets in to the office. If you would like to contact him directly, his email address is william.goff@buy.at.

    Many Thanks,
    Bex

    Account Director
    buy.at

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    WilliamGoff's Avatar
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    Hi Jeff

    I hope you are well.

    Are you free to talk through the above in more detail? My direct number is 02075532431 or if you could drop me an email william.goff@buy.at

    We are currently in the process of launching the Orange programme on the Affiliate Window platform however it is currently not live and therefore access should not be available.

    I will look into the above and find out what has happened, sorry for any inconvenience. In the mean time if you could send across your Affiliate Window ID I will preapprove you onto the programme ready for launch.

    Look forward to hearing from you and I will keep you updated with the progress I make.

    Thanks

    Will
    William Goff, Digital Window - buy.at
    William.goff@buy.at
    MSN will.goff@hotmail.co.uk
    T: 02075532431

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    Thanks for the reply Will. I emailed you on Friday but got an out of office reply.

    But it seems that this is not just a problem with Orange, but many more merchants are affected. I have started a new thread with more details: Problems with Affiliate Window Feed system



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