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Thread: UPDATE: The Launch of a Single Affiliate Window Interface & Feedback Thread

  1. #1
    AffiliateWindow's Avatar
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    Our teams have completed all the necessary work to launch our improved, user-based system, that integrates all of our new functionality with our existing management area, which we were due to release on Monday.

    Yesterday it came to light that there was a small chance that deploying this update could impact upon a number of our financial month-end processes; most notably the affiliate payment run. Given the importance of paying affiliates on time, the decision has been made to avoid any risk by delaying our launch until the following day.

    We now look forward to our grand reveal on Tuesday 4th October. In the meantime if you have any questions please contact our Technical Services Team.

  2. #2
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    ok so we have darwin

    when I login I want to see the dashboard from the old interface

    ie data not useless info telling me that xyz company has updated terms and conditions

    how do I set this as default?

    cheers

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    Hi gunneradt,

    One of the benefits of our new interface is that you can set any Darwin page as your homepage. For example, if you'd like to set your Affiliate Dashboard as your homepage, simply click on the account name on your User Dashboard. Once you're on your Affiliate Dashboard, hover over the 'home' icon in your Account Switcher at the top of the page and click 'Set as homepage'.

    Next time you log in, you'll be sent straight through to your Affiliate Dashboard.

    Unfortunately, you're unable to set any pages from our old interface as your homepage as we're in the process of migrating those across. However, the Affiliate Dashboard from our old interface has now been replaced by the one in Darwin.

    Hope that helps. Please feel free to get in touch if you'd like any further assistance with this. You can contact me on manon.dave@digitalwindow.com

    Regards,

    Manon

  4. #4
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    If you have any questions or feedback on the new UI, please post them here.

    Thanks
    Adam
    Adam Ross | Chief Operating Officer | Digital Window
    Tel: 020 7553 0359 | Email: adam@digitalwindow.com | MSN: adam_ross31@hotmail.com

  5. #5
    Mogga's Avatar
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    Is there a chrome deeplink maker? With login option?

    Affwin alerts - will this be updated to login to darwin?
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  6. #6
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    I only have one. Can I please have that one account set as a default when I log in?
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  7. #7
    Mogga's Avatar
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    That mght well be the answer to one of my questions about picking an account by default.
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  8. #8
    Mogga's Avatar
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    Is there any chance of having a "yesterday" and "this month" option as quick click buttons on the reports page?
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    many thanks

  10. #10
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    the text link function (and probably banners too though havent checked) is very basic

    why not have a quick search for merchants? ie press 'b' brings up all merchants beginning with 'b' etc

    cheers

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    Good to see it is all finally in one place.

    I'm finding Darwin incredibly slow (to the point of being unusable) on my iPhone. Now it is a 3GS so it may be better on newer phones but I can't use it really.

    Is anyone else having this issue or is my phone just being rubbish? The old interface used to run very quickly on it.

    To be fair, some stuff does struggle on Safari on the iPhone - like Adwords (non mobile site) and the keyword tool, which doesn't seem to work at all.

    Is there an app or simple mobile site planned?

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    Hi everyone,

    Mogga - There are certainly ideas floating around about adding more browser plugins to the arsenal, but there are no planned launch dates for a Chrome plugin yet. We'll be sure to update you as soon as we have anything concrete. The Desktop Alerts should already use your active Darwin session to redirect you to the relevant page in Darwin. Until we've redone Desktop Alerts, you'll have to log in to Darwin when trying to access a page outside of an active session. It's on our to-do list and we'll definitely be tackling that in the near future. With regard to your reports enquiry, it's definitely a good idea, and something we've been thinking of. As we continue to move across the remaining reports, we're working on improving the functionality within them and this includes easier filtering of data for specified time periods and merchants. Again, you'll be the first to know as soon as we plan on releasing any improvements.

    gunneradt - The tweaked banner pages that has gone live today uses the same functionality as the old interface. We're currently working on a project to drastically improve this functionality, and the features you mentioned are being treated as mandatory for the upgrade to this area. We're aware that searching for merchant creative isn't particularly easy when you're joined to many, and plan on fixing this as soon as possible.

    MattSweet - Support for mobile devices is something we certainly hope to tackle. Naturally, we've been focused on ensuring all the features from our old interface are fully functional (with improvements) in Darwin before we jump into device specific projects, but now that we've taken the step to unify our two interfaces, we can focus on planning and providing better functionality for more advanced users of our platform.

    Hope that helps answer some of your questions.

    Regards,

    Manon

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    with pending sales they often had a referring url.

    how do I see that now?

    cheers

  14. #14
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    Quote Originally Posted by gunneradt View Post
    with pending sales they often had a referring url.

    how do I see that now?

    cheers
    Hi there

    The referrer URL is still displayed in the transactions report, simply navigate to the reporting area in the top navigation and view the "Transactions" report.

    I hope this helps.

    Regards

    Chris
    Chris Giddins, Product Director, www.affiliatewindow.com

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    Okay, weird thing happening.

    I log in using the Darwin email address and password.

    I then get an error page:

    The page you tried to access doesn't exist. Please contact support if you think it's an error.

    At the top of that page is the Affiliate Window logo which links to the AW homepage. I clicked on it to try to log in again, but instead of going to the AW homepage with login box, I found myself logged in anyway!
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