The systems cleared down the backlog of unprocessed transactions and caught up at 00:30. We are researching the causes of the issue to prevent this happening again.
Thanks for your patience.
We have recently been alerted by our internal systems to a delay with our servers. Whilst we would like to reassure all of our partners that this will not affect our tracking, it will result in a delay to a number of our key systems including transaction reports, commission processing, batch commission validation and the News Manager.
Affiliate Window apologise for any inconvenience this causes. We are currently working to resolve the server issue and estimate that all reporting data will have caught up in our systems by tomorrow morning.
Kind Regards,
Sam
Samantha Surry - Head of Communications - Digital Window
Email: samantha.surry@digitalwindow.com MSN: sleighaw@hotmail.co.uk Phone: 020 7553 0358
The systems cleared down the backlog of unprocessed transactions and caught up at 00:30. We are researching the causes of the issue to prevent this happening again.
Thanks for your patience.
There are currently 1 users browsing this thread. (0 members and 1 guests)
Bookmarks