Results 1 to 2 of 2

 

Thread: UPDATE: Affiliate Window Server Delays

  1. #1
    Sam Surry's Avatar
    Registered User

    Status
    Offline
    Join Date
    Sep 2006
    Posts
    232
    Thanks
    13
    Thanked 24 Times in 19 Posts


    We have recently been alerted by our internal systems to a delay with our servers. Whilst we would like to reassure all of our partners that this will not affect our tracking, it will result in a delay to a number of our key systems including transaction reports, commission processing, batch commission validation and the News Manager.

    Affiliate Window apologise for any inconvenience this causes. We are currently working to resolve the server issue and estimate that all reporting data will have caught up in our systems by tomorrow morning.

    Kind Regards,

    Sam
    Samantha Surry - Head of Communications - Digital Window
    Email: samantha.surry@digitalwindow.com MSN: sleighaw@hotmail.co.uk Phone: 020 7553 0358

  2. #2
    JamesCohen's Avatar
    Registered User

    Status
    Offline
    Join Date
    Oct 2011
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts
    The systems cleared down the backlog of unprocessed transactions and caught up at 00:30. We are researching the causes of the issue to prevent this happening again.

    Thanks for your patience.



Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
To Top

Content Relevant URLs by vBSEO 3.5.0 RC2