Comet Feed - Prices Wrong

**raymortim** · 01-11-11

If you are using the Comet feed you may want to check that prices on your site are correct.

I had a complaint yesterday from a site visitor about a wrong price in the Comet feed - it's still wrong today and I have noticed there are other big price errors.

**gerry180** · 01-11-11

Not updated for a while - raised a support ticket 25th Oct. They are having feed issues at their end. create-a-feed shows comet last-updated 10/10/2011.

**aldo** · 01-11-11

Awin know of this issue and I have been asking them to fix it since early last week. Comet conversion is the worst I have ever seen due to this feed data being weeks out of date (as said before no update since 10/10/2011). I am amazed that this has not been sorted when you consider the resources Awin and Comet have available but I have been told it is not Awins fault and it due to an issue at Comets end.

**aldo** · 03-11-11

Hi All,
Just noticed that the Comet feed seems to have loaded today and it available on AWin Create-a-Feed.

Thanks Neil and whoever else that helped sort this,
Al

**raymortim** · 03-11-11

The feed always was working, that wasn't the problem I had. The problem is like this:

Whirlpool WCN500B chest freezer
Comet Website Price: £349
Feed Price: £499

Hotpoint RCNAA53P
Comet Website Price: £369
Feed Price: £284

These price differences are a big deal and will totally discredit your price-comparison site or any site I suppose.

**aldo** · 03-11-11

Originally Posted by raymortim

The feed always was working, that wasn't the problem I had. The problem is like this:

Whirlpool WCN500B chest freezer
Comet Website Price: £349
Feed Price: £499

Hotpoint RCNAA53P
Comet Website Price: £369
Feed Price: £284

These price differences are a big deal and will totally discredit your price-comparison site or any site I suppose.

That is my point and I have been with you on this from the start Ray. What I mean is that a new feed and not the old 10/10/2011 feed is now available. The prices for the examples above are now correct on my site.

Sorry if I did not make that clear.
Al

**raymortim** · 03-11-11

I've just checked the feed again and the prices do seem to have updated now (they hadn't at the time of my last post)
Hopefully everything will be ok now!

**christophercampbell** · 04-11-11

Hi All,

I just wanted to confirm that the issues effecting the Comet feed have now been resolved.

Thank you for your patience.

If you have any further questions or problems with the Comet feed please feel free to contact me.

Chris Campbell
chris.campbell@affiliatewindow.com