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Thread: Transaction Reporting Minor Delay

  1. #1
    AffiliateWindow's Avatar
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    Due to the high number of transactions that are currently being processed by our systems, we are experiencing a short delay in transaction reporting in our interface.

    As a result, transactions from the last hour may not yet be reported in both advertiser and publisher accounts. This delay is only impacting reporting - tracking is not affected in any way.

    We are currently working towards processing transactions faster to eliminate this delay and will confirm when reporting within the interface is fully up to speed.

    Many thanks for your patience.

    Affiliate Window

  2. #2
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    is there a delay in stats this morning as im not seeing any reported

    anyone else , or do I just have no visitors

  3. #3
    Sam Surry's Avatar
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    Good Morning.

    Unfortunately we are experiencing a slight delay to both transaction and click reporting this morning - our teams are working to resolve the issue.

    To confirm, our tracking remains unaffected.
    Samantha Surry - Head of Communications - Digital Window
    Email: samantha.surry@digitalwindow.com MSN: sleighaw@hotmail.co.uk Phone: 020 7553 0358



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