Is reporting delayed again?

**warren_p** · 15-12-11

Just checked my awin account and it seems that reporting is delayed.

**Jeff** · 15-12-11

Performance reports and the daily total shown on the dashboard don't seem to have updated since around 8 this morning.

Transaction reports seem to be up to date though.

**Sam Surry** · 15-12-11

Thank you Warren & Jeff for your alerts. We have checked our systems and transactions appear to be processing as usual with no more than a minute or two delay.

However, I have flagged the dashboard issue with our tech team who are investigating and will come back to me ASAP.

Kind Regards,

Sam

**alandvc** · 15-12-11

I've been having a similar issue, doesn't look like anything has changed since about 8.00 for me either.

**Sam Surry** · 15-12-11

Apologies all, but after further investigation it appears we are experiencing delays with a number of our reports. This is due to a combination of a large seasonal payment run along with high volumes of seasonal traffic - we hope to have this cleared by the end of the day.

As always, our tracking remains unaffected.

Kind Regards,

Sam