Hi Paul,
Thanks for your query on this programme.
I've just carried out some additional spot checks this morning to see if there are any problems with tracking etc and looking at the diagnostics we have here, that doesn't seem to the case with the programme tracking as per normal.
Find My Past do actually pay out on Free Trials - for which again, multiple tracked transactions have occured for their respective affiliate base.
There may a range of other issues to consider - eg linking, type of traffic etc, seasonal shifts.
Please feel free to contact me on vishal.patel@affiliatewindow.com if you'd like me to investigate further with relation to your specific account.
Thanks
Vishal
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