Pontins?

[gunneradt]

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Can we have advance warning of what Pontins are doing after their 50% offer ends on Feb 29?

thanks

[Donna McCrate]

Hi

Thanks for your post

I will ask Pontins for their promotion plans for the next month for you - if you could drop me an e mail i will get the information to you directly

Thanks

Donna

Donna McCrate
Account Manager
buy.at

donna.mccrate@buy.at

[gunneradt]

thanks for the email but it's March 1 and every one of your pontins banners still says Feb 29 and 50% off.

can't you see thats rubbish - it's no use updating them next week. March 1 is on saturday and I expect banners updated accordingly. So when today can I expect the new banners???????

[chrismockford]

Hi Andrew,

I am afraid it is very unlikely that the banners will be updated today.

I can understand you frustrations but I am sure Donna will come on here first thing on Monday morning and let you know exactly when these will be updated and why there was a delay.

Thanks

Chris Mockford
chris.mockford@buy.at

[gunneradt]

Thanks Chris

Donna sent me some details yesterday but I did assume that banners with Feb 29 splattered all over them would be updated on March 1. I'm not blaming buy.at necessarily but there has to be some nagging of merchants when they have time sensitive offers. As it happens they have extended most offers (surprise surprise) but the banners don't say that.

cheers

[Donna McCrate]

Hi

Thanks for the post

I have corrected the creative situation now - you should find the banners have been dynamically updated on your site.

Apologies for the delay on this - please feel to contact me directly if you have any further concerns

Thanks

Donna

Donna McCrate
Account Manager
buy.at

donna.mccrate@buy.at

[gunneradt]

thanks

I assume you're awaiting new creative?

[Donna McCrate]

Hi again,

There should be new creative in your management area now, dynamically updated on your site

If you have any issues please contact me directly

Thanks

Donna

Donna McCrate
Account Manager
buy.at

donna.mccrate@buy.at