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Thread: Notification Emails Very Concerned

  1. #1
    pandadragon's Avatar
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    Well just browsed the recently closed list on awin, to find so far 7 merchants that are closed.

    I never received a closure notice for any of these, so where did they go to if they never reached me.

    Never received notification on:

    Nick jr book club
    disney book club
    offerix
    baileys
    mobiles by email
    energyon
    ABC Loans

    I definitely know i never received any closure emails for the above.

    :-S

    Phil

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    We got the Baileys one (see below) but was not signed to the rest:

    Affiliate Window regret to inform you that Baileys Wines will be closed on the 19/09/2008. Please remove all existing links by this date. All remaining commissions will be submitted to the merchant for validation on the date of closure. Thank you for your efforts in promoting this merchant.
    We suggest the following list of merchants in this category that you can swap your links to:
    List of similar merchants on the network:
    • MID: 1546 - Majestic Wines
    • MID: 806 - Vintage Wine Gifts
    • MID: 8 - Drinkstuff
    Kind regards,
    Affiliate Window Support

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    I distinctly remember seeing a closure email for some of the merchants (which I was 'joined' up to).

    Might sound like a dumb ass question - but were you 'joined' to all of those merchants.

    Failing that I know AW had some email problems last week - but I think those revolved around the email notification of offers/deals, etc.

  4. #4
    pandadragon's Avatar
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    yeah was signed up to them all :-D

    Nice to be informed they had email probs though !

    oh well lol

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    i got the email re nick jr and disney

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    Hi Pandadragon,

    I can confirm that closure emails were sent out for all the programme in your list. The dates these emailed were published by our system are below:

    Nick jr book club- 20th August (notification email) and 17th September (final closure email)
    Disney book club- 20th August (notification email) and 17th September (final closure email)
    Offer X Quiz- 12th August (notification email ) and 8th September (final closure email)
    Baileys Wine- 19th August (notification email) and 19th September (final closure email)
    Mobiles by email - 11th August (notification email) and 4th September (final closure email)
    Energyon - 16th June (notification email) and 8th July (final closure email)
    ABC Loans - 29th August (final closure email).

    I have also checked with our Developers and all these emails were successfully published and were not affected by the News Manager issues we were experiencing.

    Please let me know if you require any more assistance with this matter as happy to help out.

    Cheers,
    Claire
    Claire Theobald – Head of Account Development Affiliate Window
    Email:- claire.theobald@affiliatewindow.com MSN:- ctheobald@affiliatewindow.com Phone:- 020 7553 0402

  7. #7
    pandadragon's Avatar
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    Thanks Claire

    I definitely didn't receive any of them though :-S

    Phil

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