Thread: Anyone have any experience of 1st Vitality?

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Hi,

I'm still a bit new to this but I was wondering if anyone has any experience of Validations with 1st Vitality?

I have a pending with them outstanding since 27/5/03.

Now I know some of you will already be laughing at this because I have been reading this board for a while and I know that some of you will have outstandings going back months and months with various other merchants.

However, I mean to start as I intend to go on and I see a 6 week confirmation period as unnecessary and unacceptable.

I firmly believe that after 4 weeks at the very most a sale should be confirmed or rejected.

I am tempted to remove this merchant until the pendings have been finalised (and I have one or two others from this merchant since the one detailed above).

I have posted on here before I make such a drastic action as I would like to know if this is normal for them?

I appreciate that I also have the option of querying it directly with the merchant but I would like to avoid confrontation with the merchant at this stage.

I am just looking for some feedback from others who may have had more experience with them than I do.