E2save Tracking

Bosh123 · 03-10-03

Hi,

Can some one promoting e2save conform if the tracking is working.

Thanks

searley · 03-10-03

I placed an order with e2s sunday night, and yes the tracking worked!

Bosh123 · 05-10-03

My tracking has stopped working from Wednesday the 1st of October. I have ordered a phone myself lastnight at 4am and the sale didn't come up.

I am 100% sure there is a tracking problem for sales as clicks are being tracked.

My traffic is targetted and had very good sales from clicks.

chrisk999 · 14-10-03

Just been looking at my e2save stats - amazingly poor:

880 very well qualified uniques has converted to just ONE sale this month?!

That compares to September where 1 in 45 bought a phone...

Is something amiss? (no one has posted a response to the earlier thread)

Cheers,

Chris

watcher · 14-10-03

My stats are indicating the same thing. e2save are normally excellent at converting as their offers are so strong. If anyone from Awin or e2save are reading this thread could they have a check to make sure sales are being tracked.

watcher · 15-10-03

Well, I've just done a test buy. Not showing yet - I'll give it a day. If it doesn't show I'll be getting in touch with e2save.

Question is - do I keep my phone or send it back !

chrisk999 · 15-10-03

It'd better show up on the stats or else...

Bosh123 · 15-10-03

I did a test order and didn't show up, phoned e2save but they said its a problem with AWin tracking.

Spoke to Marc he said there is no problem with tracking but sales are being tracked through TD.

chrisk999 · 15-10-03

Well if that test order doesn't show up, then there's proof that there isn't any tracking working. Let us know if it shows up!

Cheers,

Chris

watcher · 16-10-03

Well, my test buy didn't show up. Awin/E2save definitely have a problem here. Clicks are tracked - sales aren't. Time to have words .....

rebeccaw · 16-10-03

Hi,

I have just put through several tests via various affiliates on our program and they have all tracked through. I am currently investigating the problems that you have highlighted in conjunction with Affiliate Windows so that we can get to the bottom of this.

I am continuing to submit test sales (letting the individual affiliate know in advance) to investigate this tracking problem.

chrisk999 · 17-10-03

Since AWin haven't appeared to do anything to fix this, I've moved e2save links over to tradedoubler - I'll see if this makes a difference... Shame tho as I'll lose the tiered coms.

chrisk999 · 17-10-03

Ooooh this makes me cross.

Changed links over to tradedoubler this afternoon, sent 36 clicks their way and got an e2save sale instantly.

Have sent just under 1000 clicks to awin/e2save this month, and have managed 1 sale (which was right at the beginning of the month).

Then again, maybe it's a pure fluke eh?