As a test within the Affiliate Window forum only - Promotions, Incentives and Voucher Codes must ONLY be placed in the Affiliate Window - Promotions forum.
Please do not post any merchant specific promotions in the main Affiliate Window, they will only be moved or removed!
Thanks,
The affiliates4u team
I have been receiving complaints from customer stating that they have not been rebated (for the 12 months 1/2 price tariff) even though the bill had been sent out month ago. Phone and email contact does not seem to have any respond as well. Anyone has experience same or similar thing?
It is difficult for me to comment about any specific case without having more information. I don't personally deal with Cash Back claims - but if you would like to email deatails to the email address below, I will ensure these queries get passed to the relevant department and resolved.
As for someone not receiving their phone and being charged line rental, again it's impossible to say why this has happend without knowing more detailed information about the customer. As in the first case, please forward any information via email so this situation can be looked at and resolved with the customer.
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