"File currently unavailable. Please check again shortly."

[redspan]

Hello,

Why do I see this message every time I tried to download a datafeed file (apart from the obvious reason i.e. it's just not available!)

I've tried from two different accounts several times in the last 24 hours. Is there a fault?

As an affiliate, would be notified if these files suddenly became unavailable when I had a site already making use of them automatically?

Regards,
Ben

[adamski]

Hi Ben

Have seen your ticket and will ensure it gets responded to immediately.
It would be highly unusual for a feed to suddenly become unavailable.

Kind regards
Adam