Wonder if I'll get a better response here? I've been promoting this voucher for the last week and I KNOW of at least two orders that have been made but haven't tracked. There are NO sales listed for Laptops Direct at all in my stats.
I've raised a ticket with Affiliate Window, but it's gone a bit quiet on that front after a load of hassle just getting the issue reported to Laptops Direct (I supplied order numbers of the orders I know were placed and was asked for all sorts of additional information including the time/date of the order, commission expected etc).
Can someone chase this up with Laptops Direct and tell me where the tracking is getting lost? I know that the users who ordered were recorded at Affiliate Window from their clickrefs, but the subsequent sales made weren't tracked at all. If all of the orders I know about haven't tracked, then there are certain to be additional orders that I don't know about that haven't too.
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