Is Capital One Tracking OK ?

[dbm44]

Do your number of Capital One leads look OK since the tracking was reported as sorted on the 15th August. Ours look much lower than we would expect, just wondered how others are finding it.

[David McNiven]

Hi David,

As you may have seen from a recent programme email there were some intermittent issues with the Platinum card tracking - these have now been fully resolved.

Compensation will be paid for the downtime during the switchover and you should find this inserted into your account by the end of the week.

If you have any further questions please let me know.

Thanks,

David

[dbm44]

David,

Thanks for the reply. I had not received any programme email since the 15th hence the question. Glad to hear it has now been sorted.

[David McNiven]

Hi David,

I have sent you the email again to your email - please let me know if you didn't receive it as it went out to all programme affilaites.

Thanks,

David