Hi All,
My Name is Henry I
am the Managing director of The Mobile Republic.
I have seen your posts today, yesterday and have been reading previous posts.
We accept there were issues with the initial program, which is why we have addressed the issues, and re-launched. Namely there are NO REVERSALS on our program now so what you see is what you get.
I understand the importance of what you all do, which is why I
am personally looking after this to ensure that your experience this time round is successful. We have 3 people working in the team Nicholas (Account manager), Rod (IT) and Arfan (Design), whereas before we had no affiliate manager looking after you. You can reach us on 0208 665 4325 or
affiliates@themobilerepublic.com.
We are sincerely working hard to provide a fun and lucrative experience with our program.
We hope that with the new team of support and the NO REVERSALS feature the relationship will be fruitful.
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Other questions:
Free Nokia mobile phone: The phone will not be taken back after it has been given to you as a gift.
Management: Management in key areas of the organisation have been changed - Fulfilment, customer services, finance and marketing.
Leads and sales: We have been with Cj for 3 years now. In all the tracking has been reliable. There have been some issues namely on 2 occasions and though resolved to the satisfaction of commission junction, the communication could have been better from us. I note that Username: Mogga stated in a post that commissions had disappeared but were then returned, so we never aimed and have never attempted to act unscrupulously. This was actually an error on cj's part not ours but we accept the communication could have been better.
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What else
1. We have stood back for this long to look at some of our business practises. This internal resturcture has taken almost a year. We have read all your posts about us and other merchants and have put together an attitude to affiliates that will make a major difference.
2. There is a lot of money to be made, we still have one of the largest product ranges, white label sites are available e.g.
http://ask.themobilerepublic.com/accessories.asp
3. We will be offering double commission on Three G sales shortly, two free tickets to New York in June and many more incentives.
4. We have some very unique offers such as
http://www.themobilerepublic.com/app...a835/did-2680/
We understand that the affiliate channel is crucial for our success and thus we are very keen to invest in you.
I hope you understand the point and attitude we are trying to get across to you and hope you try the program.
Warm Regards,
Henry