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Old 21-02-05
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  CJ Support Response Times?

I raised my first support ticket with CJ on Friday last week - but I've had no response yet. What kind of response times for support are "normal" for CJ?

The support ticket is a standard request relating to a request to change the format of my product feeds, so it shouldn't take more than a few minutes to resolve...

Thanks,
Darren.
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Old 21-02-05
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3 or 4 days for a response is sadly not unusual
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