LX Direct

[woutermols]

Hi,

Just to let you all know about my experiences with LX Direct. Last week I tried to place an order with them but there was some sort of error so I could not order. On the payment page one of the options is Visa Electron, but when I entered my card number for that it was not accepted because it was not in a range of valid card numbers. I then tried my credit card. Apparently I had to enter a start date... which I don't have on my card... so I left it on the default (yyyy)... I could then go ahead but when I should have received the confirmation page some sort of error was displayed.

I tried it again today, and got the error again. Went back to the payment page and selected 01/2005 for the start date. I could then complete the order. On the confirmation page it stated I would receive an email shortly.

I never received this email. So I decided to give them a call. I explained the whole situation and they looked into my order. Apparently my order was declined because I had a non UK credit card. I had to use either a UK credit card or a UK debit card. I explained to the guy that I had tried to use my Visa Electron card but that they didn't accept that one... his reply: "Oh yes, we only accept Visa Electron cards issued by LX Direct themselves". He also explained to me they did not accept Solo cards either... However, these are also an option on their payment page.

I don't know if others here have experienced the same problems themselves, but I know one thing for sure, I don't think that based on my own personal experience I will ever promote this program... if any of my visitors would experience the same as I did it not only looks bad on LX Direct, it would give my site a bad name as well.