Homebase did experience about ten days of down tracking. The tracking went down on 21st of May and was back up as of June 2nd. Homebase will be honouring commissions for the period that the tracking was down. We apologise for any inconvenience caused.
Please do not hesitate to contact me with any questions. Alternatively, you can contact Katie Harrod, Account Director for the Homebase program at kharrod@cj.com or 0208 785 5433.