Royal Doulton

[pandadragon]

Did you send out a closure email for Royal Doulton.

I know why its closed but would have been nice to get one.

Thanks

Phil

[Linda oConnell]

Hi Phil,

The Royal Doulton affiliate programme was temporarily deactivated on Commission Junction last year on the 8th of July due to non-payment which is still the case.

You should have received notification in your Mail inbox within your CJ publisher account. Also, you can identify all temporaily deactivated programmes from the invalid links report on the homepage of your CJ account as well as running a Performance report. However as of October last year, an automated email is sent to all joined publishers whenever a programme is tempoarily deactivated detailing the specific advertiser programme in question. Similarly, you will receive notification when an advertiser programme is reactivated.

Make sure that the email address for the Superuser in your CJ publisher account is still in use as this is where the notification emails will be sent. You can change or update your email address if required.

I hope this clarifies the situation. Please let me know if you require further information.

Thanks
Linda
Head of Client Services, Commission Junction UK

[pandadragon]

Oh it was back in the day when CJ only sent it to my cj inbox and not my email, so i have had it on my site for six months with a dead link, my sites so large i cant find all dead links which is why i rely on closure emails etc being sent to my email inbox they get dealt with then.

At least CJ send it to inbox now.

Thanks anyway

Phil

[Daniel Powel]

Thanks Phil. Apologies for any inconvenience caused. As you say, we have already taken action rectify this situation moving forward.