Please remove the telephone numbers from the Sandals website

[Top banana]

Tweet

Hi,

In this week's CJ "what hot" email they mentioned a 50% of promo at Sandals. I clicked on the cj tracking link, landing on the sandals homepage, then click on the

Sandals Resorts : : Hot Sale

On this page it says:

Call as soon as possible as availability is limited and bookings will be taken on a first come first served basis. Lines are open 8.30am – 9.00pm until 10th June 2009.

When calling, please quote “MAIL50” to redeem the offer.

Call us on
08000 22 30 30

This is stupid, CJ you should know better. Telephone number are a leakage point, which means that AFFILIATES LOSE MONEY!!!

[Daniel Powel]

Hi,

Spot on. It is not good to have a phone number. It is always our strong suggestion that our merchants put a technical fix in place to avoid this. For some merchants this just isn't an option for a variety of reasons.

At this time Sandals cannot create separate landing pages for their different channels. We've recommended to Sandals that going forward they do not put the phone number as a call to action in copy.

It is a great offer and Sandals are still keen to get top offers in front of affiliates. Hopefully the quality of the offer mitigates some of the leakage that could occur.

Thank you,

Daniel Powel
dpowel@cj.com

[Top banana]

Hi,

It is not good to have a phone number.

It is even worst to have two telephone numbers on the same page - one about half way down and a big number in the footer.

Surely they have the technical ability to either create bespoke landing pages, or to dynamically removed the telephone number if the traffic comes from CJ, it is not hard and would not take long to code.

There is no excuse for this lazy attitude.