Contacting CJ

[pintofmilk]

Tweet

A week ago I submitted a ticket to the CJ.com online ticket system. Updated with reminder 4 days later.

Still no response.

Does anyone have a contact at CJ.com who is any good?

Thanks
Ben

[Daniel Powel]

Hi there,

Than you for posting. I'm sorry to hear you've not heard back from us. I've found your post and have to put my hands up here. The question was forwarded to our technical team for resolution investigation, but we should have told you that. We do have a policy of responding within 24 business hours or receipt.

I am emailing you directly right now.

Thank you,
Daniel Powel
dpowel@cj.com

[Daniel Powel]

Hi Ben,

I've sent two emails and not heard back. If my email was missed somehow, could you please drop me a line to dpowel@cj.com?

Thank you,
Daniel