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Thread: Commission Junction STEALS THE MONEY ???

  1. #1
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    hello there ...

    I did create an account like a partner of the Czech Company Slevomat.cz - Hromadné slevy a nákupy se slevou
    via Commission Junction like an affiliate program partner
    with CJ - ID - 3190276.
    Im match-maker of WebElite.cz company here in Czech Republic.
    I promote CHARITABLE EVENING FOR CHILDREN
    here in Czech Republic throuht my advertising site :

    Super slevy na zivot
    for
    Magick

    but my account was deactivate after I made some sells.

    NO EXPLANATION WENT FROM Commission Junction.

    are the CJ steals the money ??

    can anybody explain me this way of behaviour ??

    thank you

    Lucie K.

  2. #2
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    so, let me explain.
    WE ARE WEBMASTERS FROM 1995 The Webelite World
    WE DID CREATE MORE THAN 100 WEBSITES
    WE PROMOTE MORE THAN 30 OUR INTERNET PROJECTS
    WE WORK FOR THE CZECH GOVERNMENT !
    WE HAVE MORE THAN 100 000 SUBSCRIBERS
    AND FINALY - WE ARE NOT SPAMMERS !!!

    you can see our webmaster work here for example :
    Webmastering | The Webelite World
    (page under contruction right now, but you can see sample of our work)

    we only sent A FEW INFO/NEWS-E-MAILS TO OUR SUBSCRIBERS
    Sara Steinwald from Canagon.com Marketing company did it instead of us,
    about
    CHARITABLE EVENT IN PRAGUE FOR CHILDREN :
    'MAGIC NIGHT'
    where the most popular Czech stars will have an entrance
    Magick
    and this is action of YOUR PARTNER - 'SLEVOMAT.CZ' for CJ partners too :
    P?ij?te pro?ít Magickou Noc, nejv?t?í multimediální show v ?R! Karel Gott, Ewa Farna, Leona Machálková a mnoho dal?ích vystoupí na podporu projektu SRDCE PRO D?TI, p?isp?jte i vy! | Slevomat.cz Praha

    well,
    we sent only a few e-mails and ONLY to CZECH readers.
    no evidences we are spammers.
    we make all according with the rules against sending a spam.
    its an only fault of assessing our work.
    ------------------------------------

    it seems some money comes via our account still ..., right ?
    you have a money
    your partner 'Slevomat.cz' have a money
    the CHILDREN VIA CHARITABLE EVENT WILL HAVE A MONEY

    SO WHERE IS THE PROBLEM ??

    our account link via OUR costumers comming to Slevomat.cz
    AND PAY MONEY TO YOU !!!
    is still active I see :
    Slevomat.cz - Hromadné slevy a nákupy se slevou

    can you reopen our account 'WebElite.cz' ?
    can you explain me the real reason of restriction of our account ?

    you hate children ?

    thank you

    Michael
    we can create more than you can imagine
    The Webelite World

  3. #3
    Hannah Luckie CJ's Avatar
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    Hi there,

    Can you please email me on hluckie@cj.com. We are currently looking into your account and would be happy to talk with you about it.

    As an FYI, it would probably be good to handle things like this through the many channels of communication with CJ which are open to you rather than through this forum.

    I look forward to hearing from you.

    Hannah
    Hannah Luckie, Marketing Manager, Commission Junction
    Tel: 020 8785 5870, Twitter |Blog | Offer Portal

  4. #4
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    I did contact Hannah via e-mail :
    ------------------------------
    hello Hannah ...
    thank you for contacting me.

    I did choose to make our problem PUBLIC,
    because internet company
    Commission Junction Inc.
    does NOT have any e-mail contacts
    Commission Junction - Contact us
    hmmm ... STRANGE !
    ------------------------

    ok,
    what the our problem is.
    WE DID RECIEVE NOTE ABOUT OUR ACCOUNT IS DEACTIVATED.
    from violating the rules, but not specifics came from CJ.
    we was marked as a spammer and some other crap we did listen from CJ.

    so, let me explain.
    WE ARE WEBMASTERS FROM 1995 The Webelite World
    WE DID CREATE MORE THAN 100 WEBSITES
    WE PROMOTE MORE THAN 30 OUR INTERNET PROJECTS
    WE WORK FOR THE CZECH GOVERNMENT !
    WE HAVE MORE THAN 100 000 SUBSCRIBERS
    AND FINALY - WE ARE NOT SPAMMERS !!!


    you can see our webmaster work here for example :
    Webmastering | The Webelite World
    (page under contruction right now, but you can see sample of our work)

    we only sent A FEW INFO/NEWS-E-MAILS TO OUR SUBSCRIBERS
    Sara Steinwald from Canagon.com Marketing company did it instead of us,
    about
    CHARITABLE EVENT IN PRAGUE FOR CHILDREN :
    'MAGIC NIGHT'
    where the most popular Czech stars will have an entrance
    Magick
    and this is action of YOUR PARTNER - 'SLEVOMAT.CZ' for CJ partners too :
    P?ij?te pro?ít Magickou Noc, nejv?t?í multimediální show v ?R! Karel Gott, Ewa Farna, Leona Machálková a mnoho dal?ích vystoupí na podporu projektu SRDCE PRO D?TI, p?isp?jte i vy! | Slevomat.cz Praha

    well,
    we sent only a few e-mails and ONLY to CZECH readers.
    no evidences we are spammers.
    we make all according with the rules against sending a spam.
    its an only fault of assessing our work.
    ------------------------------------

    it seems some money comes via our account still ..., right ?
    you have a money
    your partner 'Slevomat.cz' have a money
    the CHILDREN VIA CHARITABLE EVENT WILL HAVE A MONEY

    SO WHERE IS THE PROBLEM ??

    our account link via OUR costumers comming to Slevomat.cz
    AND PAY MONEY TO YOU !!!
    is still active I see :
    Slevomat.cz - Hromadné slevy a nákupy se slevou

    can you reopen our account 'WebElite.cz' ?
    can you explain me the real reason of restriction of our account ?
    ------------

    THE MAIN PROBLEM IS :

    the first :
    We did provide more than 2500 unique visitors through the first
    three days and whole sale was over 1500 euros !!!
    via CJ ID - 3186640 (its mine - Michal Marcin - owner of WebElie.cz)

    WHERE IS THE OUR COMMISION FROM SELLS WILL COME OVER 45 DAYS ?
    -------------------

    the second :
    we thought that CJ has a technical problem, but time is running,
    so we did create a second account
    CJ ID - 3190276 (Lucie Kronus - my assistent)
    and promote the same Special Evening - THE MAGIC NIGHT.
    and again,
    when 2500 unique visitors came throught our promo site :
    Super slevy na zivot
    we was blocked !!!
    money gone, people gone, our 45days commision gone.

    the whole analysis shows the huge amount yet !!!
    ------------------------------------------------

    well, Hannah,
    I will see what answer will come from you,
    because if I should write note about this
    DIRTY THEFT BY DECEPTION
    to all people in the world, I will work hard on it ...

    have a nice day, all the best and take care

    Michael
    we can create more than you can imagine
    The Webelite World

  5. #5
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    I've got from Hannah :
    -----------------------------
    Hi there,
    Thank you for your email. I would take note at a couple of things:

    · I don’t think it is helpful to make groundless accusations towards CJ. The fact is that the url registered on your account is pornographic which is not allowed on our network.
    · I don’t appreciate the tone or the content of your email. Incidentally, it is common practice not to put email addresses on websites because they attract a lot of SPAM. Our contact details are, however, readily available on the forum and indeed the thread on which you posted a query.

    Anyway – as we see it, this is the URL you have registered on your account Daniela Stripshow - Stript . If you require any more clarification as to why your account has been deactivated then please do not hesitated to ask.
    Many thanks
    Hannah

  6. #6
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    MY ANSWER :
    ----------------------

    Hello hannah ...

    thank you for your reply.
    but you are really far away from the truth.

    So,
    Im PROTESTING to clasify the website of Daniela-Stripshow.cz Agency
    as an PORNOGRAPHIC SITE !!!!

    Daniela Stripshow is the AGENCY promote entertainment evenings for Adults, sure.
    BUT
    its very easy and sweetest show like a Carnival. Show for Board Members, members of Czech state department,
    and others.
    NOT ANY PORNOGRAPHIC CONTENT IS SHOWEN DURING THE SHOW.

    and I DO EMPHASIZE this website was filled only in the CJ-ID - 3190276
    AND NO VISITORS CAME FROM THIS SITE !!!
    you are really mistaken.

    and what about my deactivated account CJ-ID - 3186640 ??
    you did NOT explain any about that.
    --------------------------------
    I see you are only finding a reason why our accounts was blocked,
    not the really reason, not purposeful explanation.
    sorry, but its a crap the Daniela Stripshow agency has ANYTHING to do with a PORN !!
    and Im saying again - NO VISITORS CAME FROM THIS SITE !!!
    check it !


    YOU ARE MISTAKE.
    this IS the rightfuly accusations towards CJ
    Idid not violate any rules.
    YOU DID DEACTIVATE OUR ACCOUNTS WITHOUT ANY LEGITIMATE REASON.

    CJ STEAL MY MONEY AND NOW ONLY I GET AN ACCUSATION OF IM PORNOKING ??

    FOR THE FIRST IM A SPAMMER
    FOR NOW IM EVEN A PORNOKING ?


    --------------------------------------

    you not need to tell me about contacts in the forum.
    Im trying solve that problem from 3.12.2010 !

    but Daniel wrote me :
    I will be on extended leave from December 8th until February 14th, without access to emails. If you require assistance, please contact the switchboard at 0208 785 5870.
    ---------------------------------------

    RESUME
    1. Daniela Stripshow is NOT any pornographic site. you WRONG.
    2. ANY of visitors DID NOT came through the Daniela Stripshow site, you can check it.
    3. NO explanation of CJ-ID 3186640 where our commision was up 100 euro
    for the first three days. where is the commision for next 45days ?
    4. you only blame me from any dirty crap, but
    YOU STEAL THE MONEY WITHOUT ANY REASON.
    ---------------------------------------

    I hope we should solve this problem and I will get my money.

    mike

  7. #7
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    ANSWER FROM HANNAH :
    ----------------------------

    Hi there,

    Thank you for your email. I would take note at a couple of things:

    · I don’t think it is helpful to make groundless accusations towards CJ. The fact is that the url registered on your account is pornographic which is not allowed on our network.

    · I don’t appreciate the tone or the content of your email. Incidentally, it is common practice not to put email addresses on websites because they attract a lot of SPAM. Our contact details are, however, readily available on the forum and indeed the thread on which you posted a query.

    Anyway – as we see it, this is the URL you have registered on your account Daniela Stripshow - Stript . If you require any more clarification as to why your account has been deactivated then please do not hesitated to ask.

    Many thanks

    Hannah

  8. #8
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    I SENT THIS E-MAIL :
    ------------------------
    Hello hannah ...

    thank you for your reply.
    but you are really far away from the truth.

    So,
    Im PROTESTING to clasify the website of Daniela-Stripshow.cz Agency
    as an PORNOGRAPHIC SITE !!!!

    Daniela Stripshow is the AGENCY promote entertainment evening for Adults, sure.
    BUT
    its very easy and sweetest show like a Carnival. Show for Board Members, members of Czech state department,
    and others.
    NOT ANY PORNOGRAPHIC CONTENT IS SHOWEN DURING THE SHOW.

    and I DO EMPHASIZE this website was filled only in the CJ-ID - 3190276
    AND NO VISITORS CAME FROM THIS SITE !!!
    you are really mistaken.

    and what about my deactivated account CJ-ID - 3186640 ??
    you did NOT explain any about that.
    --------------------------------
    I see you are only finding a reason why my accounts was blocked,
    not the really reason, not purposeful explanation.
    sorry, but its a crap the Daniela Stripshow agecy has ANYTHING to do with a PORN !!
    and Im saying again - NO VISITORS CAME FROM THIS SITE !!!
    check it !

    YOU ARE MISTAKEN.
    this IS the rightfuly accusations towards CJ
    Im not violate any rules.
    YOU DEACTIVATE MY ACCOUNT WITHOUT ANY LEGITIMATE REASON.
    CJ STEAL MY MONEY AND NOW ONLY I GET ACCUSATION OF IM PORNOKING ??


    FOR THE FIRST IM A SPAMMER
    FOR NOW IM EVEN A PORNOKING ?
    --------------------------------------

    you not need to tell me about contacts in the forum.
    Im trying solve that problem from 3.12.2010 !

    RESUME :
    1. Daniela Stripshow is NOT any pornographic site. you WRONG.
    2. ANY of visitors did not came through the Daniela Stripshow site, you can check it.
    3. NO explanation of CJ-ID 3186640 where our commision was up 100 euro
    for the first three days. where is commision for 45days ?
    4. you only blame me from any dirty crap, but
    YOU STEAL THE MONEY WITHOUT ANY REASON.
    ---------------------------------------

    I hope we should solve this problem and I will get my money.

    mike

  9. #9
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    REPLY FORM HANNAH :
    ---------------------------
    Hi there,

    Unfortunately this question is not open to debate. The home page of your site says 18+ which clearly makes it content for adults. We do not allow adult content on our network and we make it very clear when you join, that you are not entitled to monetize a site of this nature through Commission Junction. I am sorry if you are not happy with this however this is how it stands and how it will remain.

    With regards to this new PID you have just given me, we will look into this now.

    I am trying to help you here and will continue to do so but only directly.

    Many thanks

    Hannah

  10. #10
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    MY E-MAIL :
    ---------------------
    hi Hannah ...

    the homepage of website Daniela-Stripshow only make a point
    according the Czech law.
    No 'adult entertainment' is approved for children in Czech republic.
    like a Carnival, Pubs and many others.

    Well,
    if Commission Junction Inc. did note us, that THIS website
    (over no pornographic content is there)
    is NOT accepted, we did could change it with more than 50 ! websites.
    but one-side deactivating our accounts is more than UNFAIR.

    though you told me now,
    our account 3190276 was APPROVED by Commission Junction Inc.
    and we had got an e-mail about that. and WITH this Daniela website !!!

    NOW YOU ONLY LOOKING FOR A REASON IF WE CALL FOR JUSTICE.

    I understand why you want to solve this problem privately,
    but we lose the money and we will scream about that to all the world.
    You shouldn't be wonder about our frustration.
    We are joined to more than 500 public forums with the top visit rate
    and we are decided to make public that injury from Commission Junction Inc.

    I bet you will look out the same reason in the other PID 3186640 ...
    though we have a few websites filled in CJ account.

    and I must to say it again

    NO VISITORS CAME THROUHT THIS WEBSITES !

    if the Commission Junction Inc. did note about that reason,
    we did could change any website you wanted to.

    simply,
    when we reached more than 2500 unique visitors / clicks for both accounts
    Commission Junction Inc. STEAL THE MONEY.
    that is look like.

    Im wainting for explanation of behaviour of Commission Junction Inc.
    and Im waiting for the real reason, why we did not be noted about your
    decision to disallowe that websites.

    thank you

    mike

  11. #11
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    REPLY FROM HANNAH :
    -------------------------------
    Hi there,

    Not sure if you got my last email but here it is anyway.

    So to clarify things.

    Account 3186640 has been removed from our Network and all the commissions reversed out to the advertisers as we received Spam complaint from our service provider. In addition, the evidence provided to us showed that your email templates does not meet the requirements set forth in the CAN-SPAM laws.

    Although we informed you on the 03rd of December 2010 that you were not eligible to rejoin the Commission Junction network and any attempt to do so shall be null or void, on the same day you created a new account 3199276 and listed a website which contained objectionable contents. For these reasons your account was immediately deactivated.

    I hope that this clarifies and puts an end to this matter.

    Many thanks

    Hannah

  12. #12
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    MY E-MAIL TO HANNAH :
    --------------------------
    hello hannah ...

    yes, I have got your answer before.

    So, for the first.
    if my account 'was removed from your system from reason CJ got the message
    that we are Spammer from your service provider
    ',
    can you tell me who sent that note ?
    we are talking about money here and this information is very relevant.
    because !
    WE SENT A FEW E-MAILS TO OUR SUBSCRIBERS HERE IN CZECH REPUBLIC
    FROM EXISTING E-MAIL ADRESS, FROM REAL PERSON
    ACCORDANCE ALL ANTISPAM RULES WITH SPAM STATUS - 0.0

    so we need to know who sent you from Czech Republic this rumour.

    like I sent you before, we are webmasters from 1995
    and we have more than 130 000 active E-mail users here in Czech Republic !
    --------------

    well, the second.
    can you explain me WHEN you found out the CJ-ID - 3190276
    is owned by person from our company ?
    BEFORE OR AFTER YOU CLOSED THIS ACCOUNT ?

    it seems you are liar now. you could NOT know this information
    before I wrote to you in mail.
    SO THERE WAS NOT ANY REASON FOR DEACTIVATING
    THIS ACCOUNT CJ-DI - 3190276 IN THAT TIME

    -----------------------------------

    we did send reply to e-mail informed us about deactivation of our account.
    it came from this e-mail adress :
    coj00o20compliance@custhelp.com
    CAN BE POSSIBLE ???
    one of the most famous Affiliate company sending
    NOTE ABOUT REMOVING THE ACCOUNT, DISAPPEARING OF THE MONEY
    from e-mail in form like this ?
    STRANGE !
    -----------------------------------

    can you answer me this question ? maybe we should clarify a few things.

    1. WHO SENT YOU A MESSAGE THAT WE ARE SPAMMERS ?
    (because we're not)

    2. WHEN YOU FOUND OUT CJ-ID - 3190276 IS ASSISTANT'S OF OUR COMPANY ACCOUNT ?
    BEFORE OR AFTER YOU DEACTIVATED THIS ACCOUNT ?
    (because you couldn't know when you blocked it. the real reason still missing for me)

    3. WHATS THE REAL REASON FOR DEACTIVATION OUR ACCOUNTS ?
    WE ARE SPAMMERS OR WE'VE FILLED OUT INCONVENIENT WEBSITES ?
    (because you only looking for alternative reason now)

    4. WHERE IS THE MONEY FROM SELLS WE'VE NEGOTIATED

    5. CJ CLOSING THE ACCOUNTS ON THE BASIS OF SOME KIND OF LUNETIC RUMOURS ?
    (no ask for explanation ? no command to correction something ?)

    6. CJ NOT WANT TO SOLVE THIS KIND OF PROBLEMS WITH PARTNERS ?
    DIRECTLY CLOSE EVERYTHING ?
    (no reaction if we sent reply to coj00o20compliance@custhelp.com)

    ---------------------------------

    I have got message from your partner now - 16.12. 3:44PM
    VIV NETworks
    that 'our account is only deactivate not removed yet'
    and all what we need to do for activate our account
    is write reply to e-mail we did recieve about deactivating our account.

    whats the true now ?

    mike

  13. #13
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    IT SEEMS NOW NOBODY DON'T WANTS TO DO ANYTHING WITH THIS INJURY OF CJ.

    I've got this message like Daniel a two weeks ago wrote me :
    --------------------------
    Hi there,
    I am out of the office for the rest of the day now so will get back to you about this tomorrow.
    Many thanks
    Hannah

    --------------------------

    Im expecting nobody from CJ will contact me about this kind of totaly DEROGATION.

    let me make a resume :

    1.) we sent a few e-mails from our d-base and only to subscribers here in Czech Republic. No spam, no unsolicited mails.

    2.) we reached 2500 unique visitors / clicks. sells reached more than 1500 euros amount. - we was deactivated.

    3.) our main account was deactivated from reason we are spammers. we sent reply, - no reaction. the Event we promote came 15.12. so our assistant did crate a new CJ account and we promote this Event via site Super slevy na zivot

    4.) again when we reached 2500 unique visitors / clicks this account was bloked too. - NO explanation came at this time.

    5.) the affiliate program offer 9% from every sells during 45days ! and we has double 2500 unique visitors during the first three days.
    -----------------------------------------
    we have no money, we have no buyers, we have no explanation of the real reason.
    only what we have is an ACCUSATION we are spammer and pornking. GREAT !

    really I dont know what kind of your experience is with the CJ company, but we are very frustrated.

    is any chance to solve this problem with anybody from the most famous Affiliate company Commission Junction Inc.
    that they have no e-mail for debate ?
    should I call from Prague to Santa Barbara ?

    mike

  14. #14
    ChrisJohnson's Avatar
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    I have closed this thread, as I have been in contact with Hannah and this is being dealt with via e-mail. Please do not post any more CJ support queries via the forum.
    Chris Johnson | Head of Client Services | existem | @chrisjohnski

    | a4uexpo.com | Performance Marketing Awards

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