Argos and CJ not tracking???

[rufus]

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Is anyone here promoting Argos with CJ?

I place a test link for one of their product on my site and generated 5 (I think) sales as the traffic is from product name keywords, this was about 1-2 months ago.

Since then my traffic has increased for that term, again still for the product name, but no sales (or click really) are being tracking or reported and my 5 original sales are still not approved.

Does anyone else here have any experience with Argos's programme? It all seems a little to... well broken to me to have not made any sales even when traffic volume has increased.

Any advice or info greatly appreciated.

Cheers
R

[rich7111]

I stopped promoting them before Christmas, I ordered a few things and nothing tracked. My traffic had also increased but sales had fallen!

[rufus]

ok it appears that today my CJ account is tracking click and sales again.

seems pretty doggy to me that the day after I complain on the forum it magically start working and tracking, I will def not be adding anymore of there product to my site (cj's other merchants or Argos) for the time being and will be keeping a every close eye on my excite clicks for the product I am promoting would recommend all affiliates keep a close eye on this too.

[hsohal]

Hello,

I’m sorry you’re experiencing a problem with the Argos programme. There are a couple of things that may have occurred, many of the sales are Check and Reserve customers where customers reserve the product online and go in store to collect – this doesn’t currently register within Argos’ affiliate programme as a normal Online Sale but instead tracks as a Lead.

If you still feel your sales and/or leads weren’t tracked please can you send any sales data directly to us so we can investigate? You are welcome to email me; Hardeep, at hsohal@cj.com and I'll personally look into the matter.

I can reassure you that the system has been fully functioning over the Christmas period; but we still wouldn’t want to see publishers not receiving their earned commission and are more than happy to investigate further as its possible that deleted and/or restricted cookies could also have hindered the tracking process

I look forward to speaking to you again,

Best,

Hardeep