Thomson Cruise

[speeddate]

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I am clicking through to Thomson Cruise. This months cruise is fine but if you try a search for June you get:

..............
Sorry, we are having problems processing your booking. Please try again in a few minutes or contact our booking team on 0870 060 2277.
..............

Does anyone else get the same error ? Any fixes planned?

Jon

[Pete Taylor]

Seems to be working fine here for June.

You will need to give more details as to the actual search you carried out, as so many options are available, regarding choice of ships, number of nights, itenerary etc.

I was watching the promo for Thomson Cruises today on Thomson TV, and they do look good at reasonable prices, so good luck with your cruise holiday.

[speeddate]

Thanks, I am using Mac OS X and Safari 2.03.

Not even starting a search.........only changing the departing month on the first page.

On the first page ( http://www.thomsonbeach.co.uk/th/cru...se.do?ito=1648 ) is fine but when you try to adjust the Departing month the error appears every time for every month apart from
Feb:
..................
Sorry, we are having problems processing your booking. Please try again in a few minutes or contact our booking team on 0870 060 2277.
...................

[Pete Taylor]

Yes, a problem does exist. It works fine with Internet Explorer, but once you told me you were running a MAC, I went over to our machine and can confirm that we receive the same error message as you on the Safari browser.

[speeddate]

Thanks Pete.........I think Thomson read this..........any chance of a fix ?

[sweetpete]

Hi there,

sorry to hear you're having problems with the site - let me forward the quey on to our tech team and then i'll come back to you.

Cheers

Pete