How can I actually get to speak to someone at CJ?

[altyfc]

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On some of our websites, we have a choice of three different button graphics for people to click on.

One happens to go to AW, and the other two to CJ.

The AW link is generating around 10 - 20 sales per day, but with the CJ links nothing is registering (not even the links) and yet I'm approved and the links appear to be valid.

Who can I speak to about this - and get answers? Past attempts at communicating with CJ have been in vain...

Thanks.

[KirstyM]

Unless you have a CJ contact, I think you're stuck with the old in-house query ticket system.

You might be able to ring the UK CJ offices, but I don't know how great they are at picking up phone calls.

Agree with you though, their communication system is lamentable. Invariably takes about 3 days (or even longer) for a response.. and the response is rarely much use!