Affiliate Marketing
Forum Search

Reply
 
LinkBack Thread Tools Display Modes

  #1 (permalink)  
Old 25-08-05
KevinEdwards's Avatar
Registered User
 
Join Date: Aug 2004
Posts: 744
Thanks: 0
Thanked 8 Times in 6 Posts
KevinEdwards is an unknown quantity at this point
  Haven Holidays

Hi,

Just a quick note to apologise for the delay in validating July's pending sales for Haven Holidays.

I'm working to clear them ASAP.

The first week of July will be validated today and I intend to clear the whole month before the end of August.

Let me know if you have any questions.

Thanks,
__________________
Kevin Edwards
Partnerships Director

Tel: +44 (20) 7553 0354
Email: kevin.edwards@affiliatewindow.com
MSN: kedwards100@hotmail.com
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 01-09-05
KevinEdwards's Avatar
Registered User
 
Join Date: Aug 2004
Posts: 744
Thanks: 0
Thanked 8 Times in 6 Posts
KevinEdwards is an unknown quantity at this point
Hi,

I was able to validate about 85% of Haven sales for July, but this still leaves a sizeable chunk that I need to revisit today.

I intend to clear these ASAP and will let you know when this has been done.

Any questions, let me know.

Thanks,
__________________
Kevin Edwards
Partnerships Director

Tel: +44 (20) 7553 0354
Email: kevin.edwards@affiliatewindow.com
MSN: kedwards100@hotmail.com
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #3 (permalink)  
Old 01-09-05
KevinEdwards's Avatar
Registered User
 
Join Date: Aug 2004
Posts: 744
Thanks: 0
Thanked 8 Times in 6 Posts
KevinEdwards is an unknown quantity at this point
  Haven Holidays July Sales Cleared

Hi,

All sales for July have now been validated.

Kind regards,
__________________
Kevin Edwards
Partnerships Director

Tel: +44 (20) 7553 0354
Email: kevin.edwards@affiliatewindow.com
MSN: kedwards100@hotmail.com
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #4 (permalink)  
Old 01-09-05
Qui Gon Jinn's Avatar
Super Moderator
 
Join Date: Aug 2003
Location: London, UK
Posts: 4,482
Thanks: 0
Thanked 4 Times in 3 Posts
Qui Gon Jinn is on a distinguished roadQui Gon Jinn is on a distinguished road
But these other ones are showing in Sepetember historical report on dgm2.

If so does this now mean we have to wait an extra month for payment.

Won't be happy if that is the case.
__________________
DisclaimerThis communication contains information which is confidential and/or maybe privileged. All information contained herein is without prejudice.Blog Moose On The Loose.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Sponsored Links
  #5 (permalink)  
Old 02-09-05
KevinEdwards's Avatar
Registered User
 
Join Date: Aug 2004
Posts: 744
Thanks: 0
Thanked 8 Times in 6 Posts
KevinEdwards is an unknown quantity at this point
Hi,

Unfortunately yes.

Due to the large number of sales and long turnaround with sales that we were authorised to validate, the delay was sadly unavoidable.

I fully intend to clear August's before month-end to avoid this cropping up again.

On a positive note the deletion rate is negligible, so at least you know practically all your pending sales will result in actual commission.

Kind regards,
__________________
Kevin Edwards
Partnerships Director

Tel: +44 (20) 7553 0354
Email: kevin.edwards@affiliatewindow.com
MSN: kedwards100@hotmail.com
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #6 (permalink)  
Old 02-09-05
drivetowin's Avatar
Driving to win
 
Join Date: Aug 2003
Location: If I'm not at home, I'm in hospital
Posts: 7,364
Thanks: 5
Thanked 8 Times in 5 Posts
drivetowin seems to know their stuff
Sorry Kevin but I find it totally unacceptable that you say the delay was unavoidable - clearly you had the data from Haven by 25th August but due solely to DGM resource problems you could not get them all validated by the 31st August.

This goes to emphasise DGMs lack of attention to affiliate needs, if it meant you or your colleagues having to work over the bank holiday weekend or a few evenings until midnight you should have done so - would you be happy if your personnel dept said "Ever so sorry Kevin but you wont get paid for another 6 weeks cos it was a bank holiday weekend and well you know what it was like"

Any DBA worth their salt could write a quick database query to reset the validation date on the Haven transactions you validated yesterday to be validated on 31st August so they could be included in the August payment - I assume DGM has a DBA on the payroll - but then given recent developments maybe you dont!
__________________
Never argue with idiots. They just drag you down to their level and then beat you with their experience.

If ignorance is bliss then some of the people I know must be orgasmic.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #7 (permalink)  
Old 02-09-05
KevinEdwards's Avatar
Registered User
 
Join Date: Aug 2004
Posts: 744
Thanks: 0
Thanked 8 Times in 6 Posts
KevinEdwards is an unknown quantity at this point
Keith,

You state I clearly had the data by 25th August.

I was able to clear the first week of July as I had received these sales by that particular date.

The remaining data was received after the bank holiday. I worked to clear this as my main priority. I was left with some sales that were not present in the data sent to me.

It was these sales I was unable to process.
__________________
Kevin Edwards
Partnerships Director

Tel: +44 (20) 7553 0354
Email: kevin.edwards@affiliatewindow.com
MSN: kedwards100@hotmail.com

Last edited by KevinEdwards; 02-09-05 at 03:08 PM..
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Sponsored Links
  #8 (permalink)  
Old 02-09-05
Qui Gon Jinn's Avatar
Super Moderator
 
Join Date: Aug 2003
Location: London, UK
Posts: 4,482
Thanks: 0
Thanked 4 Times in 3 Posts
Qui Gon Jinn is on a distinguished roadQui Gon Jinn is on a distinguished road
pathetic..
__________________
DisclaimerThis communication contains information which is confidential and/or maybe privileged. All information contained herein is without prejudice.Blog Moose On The Loose.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #9 (permalink)  
Old 02-09-05
drivetowin's Avatar
Driving to win
 
Join Date: Aug 2003
Location: If I'm not at home, I'm in hospital
Posts: 7,364
Thanks: 5
Thanked 8 Times in 5 Posts
drivetowin seems to know their stuff
Kevin

Apologies - your first post in this thread dated 25th implied you had all of the data - but it appears that this was not the case.

Either way - my second point still stands, a DBA could easily reset these dates if DGM were so minded to do so.
__________________
Never argue with idiots. They just drag you down to their level and then beat you with their experience.

If ignorance is bliss then some of the people I know must be orgasmic.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #10 (permalink)  
Old 02-09-05
KevinEdwards's Avatar
Registered User
 
Join Date: Aug 2004
Posts: 744
Thanks: 0
Thanked 8 Times in 6 Posts
KevinEdwards is an unknown quantity at this point
Keith,

That's fine - it was slightly ambiguous from my initial post.

Rest assured I did treat Haven as my main priority.

I've checked with our finance team and I'm really pleased to say we are able to credit these sales in August's payment.

Any questions, please give me a call.

Kind regards,
__________________
Kevin Edwards
Partnerships Director

Tel: +44 (20) 7553 0354
Email: kevin.edwards@affiliatewindow.com
MSN: kedwards100@hotmail.com
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Sponsored Links
Reply

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Haven & British Holidays Sales Incentive taramoar buy.at 1 04-07-05 04:52 PM
Haven Holidays KevinEdwards DGM Affiliates 2 21-06-05 12:21 PM
New Merchant - Haven Holidays - up to 4% commission Malcolm Cowley buy.at 0 18-02-05 07:07 PM
British Holidays Suspended!!! Is it effecting Haven Holidays as well?? Elaine DGM Affiliates 1 18-08-04 02:47 PM