can someone confirm ...

[cyates]

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in another thread a post was made containing ...

At Oxeva we supply Debt Management leads - we generate around 300 per day from within 5 UK based call centes feeding from loan decline data

can you do that ???

just because someone has applied for a loan and been declined doesnt mean they are looking for debt management
even if they may obvioously need it ..

i didnt think you were allowed to do that ??

please correct if im wrong

cheers

[RobOxeva]

The keyword is 'feeding'

If you would like to know more about what we do and how we do it, by all means call me directly, or email me personally.

There are far to many attempts at mud slinging on these forums and I'm not getting involved in such an attempt.

Rob Johnson
rob.johnson@oxeva.co.uk

[RobOxeva]

Just so we are clear. You are assuming, that these people are called 'because' they have been declined a loan - when in fact - they are not. It's data intelligence if we can identify people that could have or may recenly have applied for an array of financial products. We do not discriminate on who we may inbound or outbound contact with.

Our role is intially in providing an information service, the consumer has to (outside of the call) decide if they want to re-establish a specific contact in relation to a service that we may be able to link the consumer to. In short, a transfer originates from an inbound enquiry made by the consumer, outside of any influence by Oxeva or one of its five UK call centres.

We record very single call which averages 14 minutes and is available within 15-20 seconds of the call concluding. This can be downloaded by the client, our client services team or anyone else who requires access. This wasn't just thrown together, each of these processes and supporting systems are there for a reason.

Rob

[abc]

in another thread a post was made containing ...

At Oxeva we supply Debt Management leads - we generate around 300 per day from within 5 UK based call centes feeding from loan decline data

can you do that ???

just because someone has applied for a loan and been declined doesnt mean they are looking for debt management
even if they may obvioously need it ..

i didnt think you were allowed to do that ??

please correct if im wrong

cheers

I know alot of companies that do that as in the past alot of loans were for consolidation but like alot of things now its been saturated and we dont do it anymore cos its expensive data and ratio's are alot lower.. to the legality of it i am not sure.. i did not lose my CCL or data protection but i dont think it is monitored like it should be.. cos surely the data should be TPS cleansed and opt in to recieve calls about finance but the data sellers dont seem to mention this when they are posting the decliend data for sale..

would be nice to clear some of this up...

Rick

[RobOxeva]

Hi Rick,

I do agree that some clarity from above would help the industry, both from a buyers and sellers viewpoint.

I've been in data for eleven years now and have come across various reactions to TPS, FPS, MPS and the other more sensitive PS's (baby, death etc). Unfortunately TPS and FPS are not too effective for the consumer, as the service only covers calls/messages that originate from within the UK. So our offshore 'friends' can effectively sell a service that cannot be sold within the UK. As an example - Response rates for Fax Broadcasting campaigns are 2-3 times higher when sent to FPS parsed numbers. Simply because they aren't bombarded with UK generated correspondence - thus making off shore broadcasting more effective. Have a look at companies like xpedite in London (now called PGS) - their whole business was built upon the above.

From a generators perspective, it is a set of rules that only effect/restricts the UK based companies - they are providing offshore companies an unfair advantage beyond 'cost' and not actually assisting the consumers with avoiding unwanted calls.

I, and probably others would welcome an international-wide policy on call screening.