Mogga,
It's just my reports getting upset by me manually importing duplicate sales into the system.
Find a sales thats marked as a chargeback and note the order ID. Now scroll back up your sales list (or use 'edit'->'find' on your browser) and you will find that same order ID is already listed and correctly credited.
Why has it done this?
After the temporary server outage we had last week I reposted all the sales transactions to be sure that every past sale was in the system.
In doing so the system recognised the duplicated orders but created a new line listing for them with a value of zero.
End result, I've caused you confusion with the reports but all your sales are intact and correctly reported![]()
NB. Of course *some* of those chargebacks could well be genuine reversals - if products are returned to merchants then the order amount will be adjusted accordingly.
Hope that makes sense but feel free to drop me a drop.
Neil Durrant
GreasyPalm.co.uk
Tel: 01322 520874
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