William Hill Casino - NEW ACCOUNTS?

aus · 28-05-04

Received this letter today from WHC

Open a new William Hill Casino account and claim £50 free.

Following feedback from our customers, a new account has been created with the aim of giving our customers an even better experience.

As you are one of our key members, we would like you to benefit from this new account. And as a token of our appreciation we will give you £50 free once you have bought £50 of casino chips using your new account. To claim your bonus please follow the simple steps detailed in the enclosed folder.

The new account features
*Faster payouts straight back to your credit or debit card
*New games such as progressive blackjack as well as casino tournaments
*One account for play in our Poker room, Sportsbook and Arcade.

A CD is included with the letter which you have to install and then create a new account from scratch.

This smells to me as an affiliate!

I presume that players you had under your affiliate accounts will now be lost as they open new accounts?

Do I have the right assumption?

Green2K · 28-05-04

Aus, I believe you are correct... Yet another nail in the coffin of the WH affiliate programme.

Does anyone know who the new affiliate manager is there since Ian left ?

Green2K.

999gi · 28-05-04

The new affiliate manager is James Lowe. He's posted on here before, and is very helpful, however I only really deal with him on the bookie side.

jlowe · 03-06-04

This cd should NOT have gone out to any affiliate customers. As you know we have a new reporting system and the old ecash payment system is gradually being wound down, which is the reason why we are slowly trying to migrate customers onto the new integrated system. However our direct mail team is under strict instructions NOT to mail ecash affiliate customers. I apologise if you have received one of these cds and will take it up with them immediately.

The only way that I have found out that one of these cds slipped through the net is by reading this post, in the future as well as posting your grievances on here if you could also let me know directly, I can take it up with the specific people at William Hill.

James Lowe
Affiliate Marketing Manager
William Hill

Green2K · 03-06-04

James: Thank you for the reply, it sounds like an affiliate-friendly policy you have in place.

Green2K.