Normal advertising telesales behaviour imo. If you phone up any magazine for ad quotes and sound like you might be going to spend quite a bit over a longish period, they'll quote you xxxx. Have a good chat to the person who is on commission, then put the phone down and wait. When they phone back, the price will be xxxx minus 30%. Especially now.
I buy insulation sometimes. List price to a walk-in visitor £100. Price to me with a very small account: £25. Don't ask me why though !
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