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Thread: who is my account manager?

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    gunneradt's Avatar
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    Aaron is still listed in my console?

    regards

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    Hello Andrew,

    It is still myself as your account manager until the 4th September.

    Kind regards,
    Arron

    Affiliate enquiries: 01603 697711
    Merchant enquiries: 01603 697722

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    Quote Originally Posted by OMG Network View Post
    Hello Andrew,

    It is still myself as your account manager until the 4th September.

    Kind regards,
    Arron
    Are you sure Arron , i rang up and was told you had left the company.

    Sad to see you go, you have been a great help with things for my site and problem solving.

    Good luck with whatever you do :tup

    Phil

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    Hi Phil,

    I can confirm that Arron has left the company, and your Account Manager is now Michael Ford. Michael can be contacted on 01603 697700, and michael.ford@onlinemediagroup.co.uk

    If you have any questions regarding your account please get in contact on the above details

    Kind regards

    Sophie

    Affiliate enquiries: 01603 697711
    Merchant enquiries: 01603 697722

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    Sorry for my late reply, but been on holiday.

    Thanks omg for the reply.

    however i never knew Arron was leaving, he was always a good account manager to me and would of liked the chance to thank him and wish him luck for the future.

    Im suprised an email wasnt sent to all the affiliates he managed.

    But never mind.

    Ta

    Phil

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    gunneradt's Avatar
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    I now don't have a person but a generic contact email address?

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    gunneradt's Avatar
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    could someone pls tell me who my account manager is?

  8. #8
    gunneradt's Avatar
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    can someone pls tell me who this is TODAY or I am just gonna phone

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    ian
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    With your obvious charm and good wit, I'm sure this is just an oversight and they are all queing up to be your account manager. I have just called them and found out they have cancelled all work to have a meeting to dicsuss who gets you.

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    Try logging in as you can now raise a ticket with them directly, they have a new interface so no doubt you can come back here later and moan about that too!

  11. #11
    gunneradt's Avatar
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    Quote Originally Posted by ian View Post
    With your obvious charm and good wit, I'm sure this is just an oversight and they are all queing up to be your account manager. I have just called them and found out they have cancelled all work to have a meeting to dicsuss who gets you.
    ha ha

    I wonder who will be the lucky one!!

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    Hi Gunneradt,

    As pointed out by someone earlier in this thread, if you have a query you can raise this via the new ticketing system on our site.

    Kind Regards,
    Simon

    Simon Alexander | Merchant Account Manager

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    gunneradt's Avatar
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    the query was in the list of tickets from previously - and it has now been deleted for some reason after I updated it asking for an update - hope thats not a bug!

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    gunneradt's Avatar
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    looks like youve got some problem with your support ticket system

    Your message did not reach some or all of the intended recipients. Sent: 17 Sep 2009 13:44:55 +0100 Subject: Query Submitted Successfully [7542-e42247b6-04c7-4a2a-a04b-ceebc4807fc9] The following recipient(s) could not be reached: XXXXXXXXXXXXXXX Error Type: SMTP Remote server (87.127.240.55) issued an error. hMailServer sent: RCPT TO: Remote server replied: 550 Sender verify failed hMailServer

  15. #15
    ian
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    Probably best to contact your account manager about his one.

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